Head of Quality

Freudenberg Group • Durham, NC

1d

About The Position

The Head of Quality leads and develops the Quality team and is responsible for maintaining the Quality Management System (QMS), ensuring compliance with ISO and IATF standards, and improving product and process performance. The role partners across product development and operations to integrate quality standards, manages quality risks and compliance, and serves as a key contact for customers and internal stakeholders. The position is based in Durham or Asheville, North Carolina, and requires travel to the sister location one week per month.

Requirements

• Bachelor’s degree required; Engineering or Business preferred.
• 3+ years of quality experience, including hands-on technical quality and quality systems management.
• 3+ years of people leadership experience.
• Strong communicator with confidence, urgency, and the ability to influence others.
• Based in Durham or Asheville, NC, with ability to travel to the sister location one week per month.

Nice To Haves

• Experience in nonwovens/textiles, medical, pharmaceutical, or automotive manufacturing preferred.
• IATF experience/certification and Lead Auditor qualification are strong pluses.

Responsibilities

• Lead, coach, and develop the Quality team, fostering accountability and continuous improvement.
• Maintain the Quality Management System (QMS) and ensure compliance with ISO and IATF standards.
• Drive continuous improvement using Lean, Six Sigma, and quality tools to improve product and process performance.
• Partner cross-functionally to integrate quality standards across product development and operations.
• Identify and mitigate quality risks while ensuring regulatory and internal compliance.
• Serve as the key quality contact for customers and internal stakeholders, resolving concerns and supporting customer satisfaction.
• Monitor quality KPIs and performance metrics, providing insights and recommendations to leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager