Head of Product Management and Digital Solutions

CIBC•Chicago, IL

9d•$250,000 - $300,000•Onsite

About The Position

CIBC is hiring a Managing Director to lead Product Management and Digital Solutions for its Treasury Management business. The role defines and leads the multi-year strategy and roadmap for the Treasury Management portfolio and commercial digital experience, setting priorities and recommending investments that balance growth, client experience, risk, resiliency, regulatory requirements, and technology modernization. The leader oversees the product lifecycle from market assessment and business case development through design, launch, adoption, optimization, and retirement, in partnership with Technology, Operations, Sales, Marketing, Finance, Onboarding, Client Service, and external providers. The role builds and leads a high-performing organization, establishes governance and performance measures, and represents Product Management and Digital Solutions in leadership forums. The position is on-site full-time. The expected salary range is $250,000–$300,000, depending on experience, qualifications, and location. The successful candidate may be eligible for incentive compensation, which may include a discretionary bonus.

Requirements

15+ years of experience in product management, digital solutions, treasury management, payments, commercial banking, or related financial services environments.
Experience leading complex portfolios with accountability for strategy, commercialization, and delivery.
Ability to connect market trends, client needs, financial outcomes, and enterprise priorities to shape product and digital roadmaps.
Ability to balance innovation, risk, resiliency, and long-term business value when making decisions.
Experience building, leading, and developing high-performing teams with clear accountability and shared purpose.
Ability to build cross-functional partnerships and move complex initiatives forward.
Strong commercial and financial acumen, including the ability to use client, financial, and operating metrics to guide investment decisions and improve portfolio performance.
Commitment to CIBC values of trust, teamwork, and accountability.
Must be legally eligible to work at the specified location and, where applicable, hold a valid work or study permit.

Responsibilities

Lead the multi-year strategy and roadmap for the Treasury Management portfolio and commercial digital experience.
Set portfolio priorities and recommend investments aligned with business growth, client needs, regulatory expectations, resiliency, and modernization goals.
Decide which capabilities to build, buy, partner for, enhance, consolidate, or retire based on strategic fit, client impact, speed to market, economics, and long-term value.
Establish consistent product management standards for product ownership, business cases, roadmaps, pricing, launch readiness, performance scorecards, post-launch reviews, and decommissioning.
Develop integrated digital roadmaps across online and mobile banking, APIs, ERP and treasury workstation connectivity, file transmission, analytics, and self-service capabilities.
Partner with Sales, Marketing, Finance, Onboarding, Client Service, and Operations to commercialize solutions, improve adoption and retention, and manage revenue, deposits, profitability, pricing, cost, and return on investment.
Build and lead a high-performing Product Management and Digital Solutions organization, define decision rights and ways of working, and coach leaders.
Establish governance and performance measures and represent Product Management and Digital Solutions in leadership forums.
Drive accountability for client outcomes, economics, risk management, roadmap delivery, and performance.