Head of Digital Product Management

Janney Montgomery Scott LLC•Philadelphia, PA

About The Position

The Head of Digital Product Management defines Janney’s digital experience vision across advisor, client, and enterprise journeys and owns the enterprise digital roadmap. This leader aligns stakeholders on priorities, publishes delivery commitments, manages dependencies, and holds teams accountable for execution. Reporting to the COO, the role partners with technology, operations, business, risk, and support leaders to deliver excellent client experiences and important business outcomes. The role builds product management as a scalable capability by establishing modern discovery, delivery, governance, and performance disciplines. It also monitors competitors, fintech, AI-enabled service models, and digital disruptors to help keep Janney’s offerings current. This is a builder and player-coach position, combining strategic leadership with hands-on work in discovery, prioritization, process redesign, and delivery. The position requires a bachelor’s degree in business, technology, or a related field and 10+ years of experience in digital product management, product strategy, or technology delivery. An advanced degree and experience in financial services, wealth management, fintech, or another regulated industry are preferred. The successful candidate brings deep product-management experience, executive communication and cross-functional leadership skills, strong product judgment, empathy for users and business partners, and the ability to apply emerging AI technologies pragmatically. Janney offers a competitive benefits package that includes paid parental leave, generous paid time off, eligibility for a $2,000 referral bonus, and a Professional Development Assistance Plan. Janney describes itself as committed to a diverse workforce and inclusive culture and as an equal opportunity employer.

Requirements

Bachelor’s degree in business, technology, or a related field.
10+ years in digital product management, product strategy, or technology delivery.
Proven track record building new products and high-performing teams.
Deep hands-on experience building and scaling digital products in technology-enabled businesses and translating customer needs into successful products and business outcomes.
Strong grasp of UX, software delivery, digital platforms, agile methods, analytics, and process optimization.
Strong executive communication, stakeholder management, and cross-functional leadership skills.
Strong judgment, product taste, and execution discipline.
Empathy for advisors, clients, operations, and the business.
Outcome-oriented builder with accountability, resilience, and comfort with ambiguity.
Ability to balance innovation, speed, governance, risk, and execution.
Fast learner and excellent problem solver, able to keep up with and pragmatically apply advances in AI technologies.
Market-aware, curious, and attentive to competitors and disruptors.

Nice To Haves

Advanced degree.
Experience in financial services, wealth management, fintech, or a regulated industry.

Responsibilities

Define the digital experience vision and translate it into outcomes, investments, and sequencing.
Own the enterprise digital roadmap, including prioritization, publication, dependencies, transparency, and accountability.
Use market, competitive, customer, and business insights to identify strategic opportunities.
Partner with technology and operations to align product direction, platform capabilities, and operational processes.
Establish product standards, governance, operating rhythms, and decision rights.
Build and lead product managers, setting clear expectations, career paths, and accountability.
Promote cross-functional teams aligned to customer journeys, business domains, and operational capabilities.
Drive transparency and continuous improvement across product, engineering, operations, and business stakeholders.
Build partnerships with advisors, operations, and business leaders to understand workflows, identify opportunities, and drive adoption of digital capabilities.
Improve prioritization, release quality, delivery predictability, adoption, and business impact.
Balance innovation, AI capabilities, modernization, risk, stability, and technical debt; collaborate with executive leadership to establish shared delivery priorities.
Improve cost, quality, and service outcomes for core client journeys and business workflows.
Use feedback, usability testing, analytics, and experimentation to optimize engagement and adoption.
Define KPIs for roadmap delivery, adoption, engagement, efficiency, and business performance.
Establish executive reporting on roadmap progress, product health, investment tradeoffs, and outcomes.
Use data to guide prioritization, process improvement, and accountability.
Track competitors, fintech, AI-enabled service models, and digital disruptors.