Head of National Strategic Accounts
About The Position
Ambience is hiring a hands-on player/coach to lead how the company enters and wins the largest, most complex health system accounts in the country. The role personally owns one self-sourced strategic account end to end and works alongside representatives on the four to five most complex active deals, using relationships, deal expertise, and direct involvement to improve outcomes. The Head of National Strategic Accounts will serve as Ambience’s expert on structuring and navigating large health system deals, build strategies and operating processes for the team, and develop the strategic accounts organization over time. Ambience provides an AI intelligence platform for healthcare, including real-time coding-aware documentation and clinical workflow support across ambulatory, emergency, and inpatient settings. This role works closely with Value Attainment, Clinical Solutions, Sales Engineering, and Customer Success to coordinate internal support for strategic accounts.
Requirements
- 12+ years of experience in enterprise healthcare sales or strategic account leadership, including significant experience with the largest health systems in the country.
- Demonstrated involvement in closing deals worth $5M or more with multi-stakeholder, multi-year sales cycles, either by personally leading the deal or architecting its strategy.
- Deep, actionable C-suite relationships across health system leadership, including CEOs, CMOs, CIOs, and CFOs.
- Experience navigating complex health system procurement, including IT governance, clinical governance, legal review, and board-level approvals.
- Strong understanding of health system operations, clinical workflows, and the healthcare technology landscape.
- Experience building, mentoring, or significantly elevating a strategic accounts or enterprise sales team.
Nice To Haves
- Experience selling clinical AI, ambient documentation, or clinical decision support solutions.
- Background in health system consulting or advisory.
- Experience with gainshare or performance-based contract structures.
- Track record competing against and displacing Epic, Nuance/DAX, or other incumbent clinical documentation vendors.
Responsibilities
- Personally own one self-sourced strategic account end to end as its DRI.
- Stay hands-on alongside representatives across the four to five most complex active deals, coaching from inside the deal.
- Structure, navigate, and help win mega deals with large health systems.
- Architect account strategies, stakeholder maps, and deal structures for the team, and personally engage where presence or relationships can affect outcomes.
- Use an existing network of health system C-suite executives to accelerate access at target accounts and bring the team into those relationships.
- Build the operating cadence and deal review process for real-time triage of strategic deals.
- Coordinate with Value Attainment, Clinical Solutions, Sales Engineering, and Customer Success to ensure strategic deals have appropriate internal resources.
- Actively manage and coach the strategic accounts team.
- Develop the team structure, hiring plan, and operating model over time.
Benefits
- Comprehensive medical, dental, and vision coverage for employees and dependents.
- 401(k) with company matching of up to 3% of base salary.
- Remote-friendly culture and full equipment provisioning.
- Parental leave.
- Annual company-wide and team off-sites, team lunches, and all-hands gatherings, with travel, lodging, and meals covered.
- Flexible time off with no annual cap, company-wide holidays, and an annual holiday shutdown from December 24 through January 1.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
