Head of Insights

Strella•New York, NY

About The Position

Strella is hiring a Head of Insights to build and lead its market research services business. This founding leader will own the strategy, development, and execution of a full-service research offering, partnering with insights and marketing executives at leading brands to deliver strategic recommendations that inform important business decisions. The role combines research expertise, commercial leadership, and AI technology to develop an AI-native insights organization and a new model for research services. The Head of Insights will work directly with Strella’s founders and cross-functional leaders to shape services strategy, build a team, influence product and go-to-market direction, and create scalable research offerings.

Requirements

12–15+ years of experience in market research, insights, or strategic consulting, including significant experience at a leading research agency or insights consultancy.
Deep expertise in qualitative and quantitative research and a record of designing and delivering complex, high-impact research programs for enterprise clients.
Experience growing client relationships, developing proposals, winning new business, and translating research capabilities into commercial offerings.
Ability to connect customer insights to broader business strategy and advise senior executives on consequential decisions.
Strong storytelling skills, including the ability to turn complex findings into clear narratives and recommendations that influence executive stakeholders.
Experience hiring, managing, and developing high-performing research teams.
Comfort operating with ambiguity and building a new business within a fast-growing startup.
Interest in how AI can transform market research and willingness to experiment with new approaches.
High ownership, bias for action, and ability to move between strategy and execution.

Responsibilities

Own the strategy, development, and execution of Strella’s full-service research offering.
Partner with Sales and company leadership to identify opportunities, scope and pitch research engagements, expand accounts, and grow services revenue.
Serve as a trusted advisor to senior insights, marketing, and business executives on brand strategy, innovation, product development, and customer experience.
Oversee research engagements from business questions and methodology design through analysis and executive presentations, delivering high-quality insights and actionable recommendations.
Hire, mentor, and lead insights strategists and researchers while establishing a culture of analytical rigor, strategic thinking, and client service.
Develop research methodologies that combine AI-powered research with human expertise.
Create repeatable methodologies, frameworks, deliverables, and operating processes to scale the services business while maintaining quality.
Work with the founders and cross-functional leadership to influence the product roadmap, go-to-market strategy, and long-term company vision.