Head of Inside Sales

C1 Insurance Group•Dallas, TX

12d•Onsite

About The Position

Build One of the Best Inside Sales Organizations in Independent Insurance. Most insurance agencies treat inside sales as a support function. We don't. At C1 Insurance Group, we believe inside sales will become one of our greatest competitive advantages. We're building a high-performing, data-driven sales organization that delivers an exceptional customer experience while helping more families protect what matters most. We're looking for a leader who wants to build—not simply manage. You'll inherit a growing team of Inside Sales Advisors, but your mission goes well beyond supervising people. You'll help design the systems, coaching, hiring, accountability, technology, and culture that define how we scale over the coming years. Insurance experience is helpful, but it isn't the deciding factor. We'd much rather hire an exceptional sales leader who knows how to build great teams and coach people to consistently exceed expectations. If you've built high-performing inside sales teams in mortgage, SaaS, financial services, home services, retail, recruiting, or another metrics-driven sales environment, we'd love to talk.

Requirements

5+ years of successful sales experience
2+ years leading, coaching, or developing inside sales teams
Demonstrated success improving team performance through coaching and accountability
Experience hiring, onboarding, and developing salespeople
Strong understanding of pipeline management and CRM best practices
Experience managing through metrics and KPIs
Excellent communication and leadership skills
Comfortable operating in a fast-growing, evolving organization
Ability to work full-time in our Dallas office

Nice To Haves

Insurance experience is a plus—but not required.

Responsibilities

Lead daily sales huddles and weekly coaching sessions
Conduct live and recorded call reviews
Coach discovery, objection handling, consultative selling, and closing skills
Develop individualized coaching plans for every advisor
Hold high performers accountable while helping struggling reps improve
Monitor activity, conversion, and pipeline metrics
Forecast production and identify trends
Ensure CRM accuracy and reporting discipline
Address performance issues quickly and professionally
Celebrate wins while maintaining high expectations
Work with our Talent Acquisition team to hire exceptional sales talent
Lead onboarding and ongoing development
Create future team leaders from within the organization
Build a culture people want to be part of
Improve sales processes and operating rhythms
Identify friction that slows advisors down
Use data to improve conversion rates and productivity
Partner with Operations, Marketing, Technology, and our AI team to improve workflows and automations
Build scalable playbooks that allow the organization to continue growing