Head of GTM, AMER

Mitti•Austin, TX
•Hybrid

About The Position

As Head of GTM for the Americas region, you will set, implement, and iterate on the go-to-market strategy to deliver regional revenue and growth targets. You will lead approximately 50 account executives, customer success managers, and leaders responsible for acquiring new customers, expanding usage, renewing customers, and helping organizations platform their frontline operations on Mitti. You will provide strategy, direction, and clarity to go-to-market employees across the Americas, with a strong focus on hiring and developing talent into a high-performing team. You will collaborate with global teams to ensure product offerings meet market and industry needs, tailoring strategies to the diverse markets of the Americas. The role calls for an entrepreneurial mindset, strong leadership, and the ability to navigate a diverse region. It reports to the Global Head of GTM.

Requirements

  • 10+ years of proven leadership experience hiring, developing, and growing high-performing go-to-market teams.
  • Extensive experience leading Sales and Go-to-Market teams in a high-growth, scale-up SaaS business; experience in the US market is sought.
  • Experience partnering deeply and strategically with Customer Success teams to drive renewals and expansion.
  • Fluency in MEDDPICC and either Sandler Sales Training or Force Management Sales Training.
  • Deep understanding of GTM transformation, including product-led to sales-led growth, horizontal to industry-focused solutions, and SMB to Enterprise scaling.
  • Commercial experience owning forecasts, budgets, P&L, lead generation, and contract negotiation.
  • Experience in a global environment, managing stakeholders across time zones, cultures, and geographies.
  • Track record of partnering with global cross-functional teams, particularly Product, Marketing, and Customer Success.
  • Expertise analyzing performance data and metrics to improve operational efficiency, forecast accuracy, and revenue outcomes.
  • Comprehensive understanding of the GTM funnel, including demand generation, marketing, direct sales, partnerships, and customer success.
  • Understanding of integrating modern AI-driven GTM tools to improve sales growth and efficiency.
  • Experience deploying AI agents and other platforms to drive pipeline and representative productivity.
  • Strong customer focus and ability to model effective customer partnerships.
  • Ability to model company values, communicate effectively, and drive engagement and performance.

Nice To Haves

  • Experience leading go-to-market teams in the US market is described as ideal.

Responsibilities

  • Set, implement, and iterate on the Americas go-to-market strategy to deliver revenue and growth targets.
  • Lead approximately 50 AEs, CSMs, and leaders responsible for new customer acquisition, customer expansion, renewals, and platform adoption.
  • Provide strategy, direction, and clarity to go-to-market employees across the Americas region.
  • Hire, develop, and grow high-performing go-to-market talent and build a cohesive team.
  • Partner with global teams to align product offerings with market needs and key industries, and tailor strategies to markets within the Americas.
  • Drive GTM operational efficiency, forecast accuracy, and revenue performance using data and metrics.
  • Partner strategically with Customer Success to drive renewals and expansion.
  • Work cross-functionally with Product, Marketing, and Customer Success to execute a cohesive global strategy.
  • Manage stakeholders across functions, time zones, cultures, and geographies.
  • Model customer partnership behaviors and align teams around customer and commercial objectives.

Benefits

  • Equity with high growth potential and a competitive salary.
  • Flexible working arrangements, with the option to work from home and a local Mitti office.
  • Professional and personal training and development opportunities, including hackathons, workshops, and Lunch & Learns.
  • Encouragement and support for community involvement, open-source work, attending talks and events, and experimenting with new technologies.
  • In-house culinary crew serving daily breakfast, lunch, and snacks.
  • Wellbeing initiatives, including EAP services.
  • Generous parental leave policy.
  • Quarterly celebrations and team events, including an annual global offsite.
  • Table tennis, board games, gym sessions, book club, and pet-friendly offices.
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