Head of GTM, AMER

Mitti•Kansas City, MO
•Hybrid

About The Position

The Head of GTM for the Americas region is responsible for setting, implementing, and iterating on the region’s go-to-market strategy to deliver revenue and growth targets. The role leads a team of approximately 50 account executives, customer success managers, and other leaders responsible for acquiring customers, expanding usage, renewing accounts, and helping organizations platform their frontline operations on Mitti. The position provides strategy, direction, and clarity to go-to-market employees across the Americas, with a strong focus on hiring and developing talent into a high-performing team. The Head of GTM collaborates with global teams to ensure product offerings meet market needs and to tailor strategies to the varied markets and industries in the region. Success requires an entrepreneurial mindset, strong leadership, and the ability to navigate a diverse region. The role reports to the Global Head of GTM and works across functions and geographies to execute a cohesive commercial strategy. It requires leadership across the go-to-market funnel, customer-focused partnership, and the use of AI tools and agents to improve pipeline generation and sales productivity.

Requirements

  • 10+ years of proven leadership experience hiring, developing, and growing high-performing go-to-market teams.
  • Extensive experience leading sales and go-to-market teams in a high-growth, scale-up SaaS business; US-market experience is preferred.
  • Experience partnering deeply and strategically with Customer Success teams to drive renewals and expansion.
  • Fluency in MEDDPICC and either Sandler Sales Training or Force Management Sales Training.
  • Deep understanding of go-to-market transformation, including product-led to sales-led growth, horizontal to industry-focused solutions, and SMB to enterprise scaling.
  • Commercial experience owning forecasts, budgets, P&L, lead generation, and contract negotiation.
  • Experience working effectively in a global environment across time zones, cultures, and geographies.
  • Track record partnering with global cross-functional teams, particularly Product, Marketing, and Customer Success.
  • Expertise in analyzing performance data and metrics to drive operational efficiency, forecast accuracy, and revenue targets.
  • Knowledge across the go-to-market funnel, including demand generation, marketing, direct sales, partnerships, and customer success.
  • Understanding of how AI-driven go-to-market tools can be integrated to support efficient sales growth.
  • Experience deploying AI agents and other platforms to drive pipeline and sales representative productivity.
  • Strong customer focus and ability to role-model effective customer partnerships.
  • Ability to communicate effectively, model company values, and drive engagement and performance.

Nice To Haves

  • Experience leading sales and go-to-market teams in the US market.

Responsibilities

  • Set, implement, and iterate on the Americas go-to-market strategy to deliver regional revenue and growth targets.
  • Lead approximately 50 account executives, customer success managers, and other leaders responsible for new customer acquisition, expansion, and renewals.
  • Provide strategy, direction, and clarity to go-to-market employees across the Americas.
  • Hire, develop, and build a high-performing go-to-market team.
  • Partner with global teams to ensure product offerings meet market needs and tailor strategies to markets and industries within the Americas.
  • Drive go-to-market transformation, including shifts from product-led to sales-led growth, horizontal to industry-focused solutions, and SMB to enterprise.
  • Partner with Customer Success to drive renewals and expansion.
  • Own commercial planning and execution, including forecasts, budgets, P&L, lead generation, and contract negotiation.
  • Analyze performance data and metrics to improve operational efficiency, forecast accuracy, and revenue outcomes.
  • Integrate AI-driven go-to-market tools and deploy AI agents and other platforms to improve pipeline and representative productivity.
  • Partner with Product, Marketing, Customer Success, and other global teams to ensure cohesive strategy execution.
  • Model customer-focused partnership behaviors and company values, communicate effectively, and drive engagement and performance.

Benefits

  • Equity with high growth potential.
  • Competitive salary.
  • Flexible working arrangements, including working from home and a local Mitti office.
  • Professional and personal training and development opportunities, including hackathons, workshops, and Lunch & Learns.
  • Opportunities to participate in community and open-source work, attend talks and events, and experiment with new technologies.
  • Daily breakfast, lunch, and snacks served by an in-house culinary crew.
  • Wellbeing initiatives, including EAP services.
  • Generous parental leave policy.
  • Quarterly celebrations and team events, including an annual global offsite.
  • On-site activities and amenities, including table tennis, board games, gym sessions, a book club, and pet-friendly offices.
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