Head of GTM Strategy

Fidelity • Durham, NC

2d

About The Position

Fidelity Foundation Services, within Fidelity Labs, is seeking a Head of GTM Strategy to lead the growth and market expansion of its foundation administration platform, which serves private foundations, family offices, advisors, and philanthropic organizations. The role will define and execute go-to-market strategies, identify growth opportunities, accelerate client adoption, and help shape how foundations manage and amplify their impact.

The position focuses on expanding the business, growing revenue and pipeline, strengthening commercial performance, influencing product strategy and market positioning, launching new capabilities, and improving customer retention, expansion, and experience. The successful candidate will build and lead go-to-market organizations from inception through scale, including marketing, sales, and business development teams that drive sustainable revenue growth.

The role is part of Fidelity Labs, Fidelity Investments’ in-house fintech incubator. Fidelity Labs builds and tests new products and services, combining startup-style experimentation and rapid adaptation with the scale and stability of an established industry leader. Fidelity is transitioning to a full-time onsite working model through a phased regional and role-based rollout; onsite expectations vary and may evolve. Fidelity will not provide immigration sponsorship for this position.

Requirements

• Bachelor’s degree or equivalent with 15 or more years of experience, or a master’s degree with 13 or more years of experience.
• Demonstrated track record of building and leading go-to-market organizations from inception through scale, including marketing, sales, and business development teams that drive sustainable revenue growth.
• Experience developing and executing go-to-market strategies that drive measurable business growth; experience in fintech, SaaS, wealth management, financial services, or other technology-enabled businesses is identified as ideal.
• Ability to translate market insights into strategic plans, influence cross-functional stakeholders, and guide organizations through growth and transformation.
• Ability to balance strategic thinking with execution and use data and customer insights to inform decisions and accelerate business outcomes.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Exceptional communication and executive influence skills.
• Experience partnering across product, marketing, sales, and customer success organizations.
• Ability to thrive in dynamic, entrepreneurial, and innovation-focused environments.

Nice To Haves

• Experience in fintech, SaaS, wealth management, financial services, or other technology-enabled businesses.
• Experience leading go-to-market strategy, business development, revenue growth, or commercial initiatives.
• Ability to assess market opportunities, competitive dynamics, and customer needs to inform business strategy.

Responsibilities

• Develop and execute go-to-market strategies to support business growth and market expansion.
• Identify target markets, customer segments, and new growth opportunities.
• Drive revenue growth and business scale through strategic market expansion, pipeline acceleration, and commercial execution.
• Drive pipeline growth and commercial performance in partnership with distribution, marketing, and business leaders.
• Use customer and industry insights to influence product strategy and market positioning.
• Launch new capabilities and enable successful client adoption.
• Improve customer retention, expansion, and overall client experience through data-driven decision-making.
• Build and lead go-to-market organizations from inception through scale, including marketing, sales, and business development teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive