Head of Clinical Operations

AlediumHR•Los Angeles, CA

5d•Remote

About The Position

AlediumHR has been retained by an innovative, rapidly growing private investment firm and healthcare accelerator currently operating four clinic locations across California to identify its new Head of Clinical Operations. This is a new role reporting directly to the owners. Could grow into COO. Preferred: Midwest-based candidates are preferred for travel convenience, although exceptional candidates from anywhere in the United States will be considered. Travel: Up to 75% This is a unique opportunity to join a high-growth, entrepreneurial healthcare company at a pivotal stage of its evolution. Reporting directly to the ownership team, the Head of Clinical Operations will serve as the senior operational executive responsible for building the infrastructure, systems, accountability, and operational excellence necessary to scale the organization. This is not a traditional corporate executive position. We are looking for a builder, a leader who thrives in an entrepreneurial environment where decisions are made quickly, bureaucracy is minimal, and success is measured by results. The ideal candidate is energized by solving complex operational challenges, building scalable systems, and rolling up their sleeves to help grow the business. If you're looking for a highly structured corporate environment with established departments and layers of support, this is probably not the right opportunity. If you want to help build something exceptional while working side-by-side with the founders, this role offers tremendous long-term growth potential. Position Summary The Head of Clinical Operations will oversee all operational aspects of four California clinics while partnering closely with the organization's Medical Directors and ownership team. This executive will establish operational consistency across all locations, improve financial and operational performance, strengthen compliance programs, and develop the infrastructure necessary to support future expansion. The successful candidate will possess exceptional business judgment, strong financial acumen, outstanding analytical capabilities, and the leadership skills necessary to build high-performing teams.

Requirements

10+ years of progressive healthcare operations leadership, including start-ups and/or early-stage companies.
10+ years leading and developing high-performing teams
Minimum of 5 years overseeing multi-site outpatient healthcare operations
Demonstrated experience partnering with physician leaders and Medical Directors
Strong financial management, budgeting, forecasting, and operational analytics experience
Proven experience developing KPIs, dashboards, and executive reporting
Direct experience leading HIPAA compliance initiatives
Experience overseeing DEA-controlled substance compliance
Outstanding leadership, communication, organizational, and interpersonal skills
Demonstrated ability to build systems, solve operational problems, and drive organizational accountability

Nice To Haves

Bachelor's degree in Computer Science, Engineering, Finance, Business Analytics, or another quantitative discipline
MBA from a top-tier or highly regarded university strongly preferred
Background in specialty healthcare, behavioral health, psychiatry, concierge medicine, or outpatient healthcare
Experience scaling multi-site healthcare organizations during periods of rapid growth

Responsibilities

Provide executive leadership for all clinic operations across four California locations
Partner directly with ownership to execute the company's long-term growth strategy
Lead, mentor, and develop approximately 15 clinic operations and support personnel
Build scalable operational infrastructure to support future clinic expansion
Develop, implement, and continuously improve standardized operating procedures across all locations
Partner closely with Medical Directors to align clinical excellence with operational performance
Develop executive dashboards, KPIs, operational metrics, and financial reporting tools
Drive accountability through data-driven performance management
Oversee budgeting, staffing models, workforce planning, and operational efficiency
Ensure compliance with all HIPAA, DEA, OSHA, and California regulatory requirements
Lead quality improvement initiatives and operational excellence programs
Maintain an exceptional concierge-level patient experience throughout the organization
Identify opportunities to improve profitability, efficiency, patient satisfaction, and organizational performance
Serve as a strategic advisor to ownership on operational initiatives, growth opportunities, and business performance