Head of Account Management - US West/Midwest

LexisNexis Risk Solutions • Houston, TX

1d • Remote

About The Position

The Head of Account Management - West/Mid-West Region will be responsible for fueling commercial growth and boosting customer satisfaction across an established account base. This role manages a team responsible for various customer types, including large and strategic accounts. The position involves the continued development and support of the team, creating senior, strategic relationships within the region to enhance client satisfaction and overall partnership. The Head of Account Management will support ICIS’ strategic priorities by working alongside global cross-functional teams such as Business Solution, Marketing, Product, Strategy, Consulting, and Content.

Requirements

• Significant experience in commercial execution with large customers in the Chemical and Energy markets.
• Proven track record of driving growth to exceed financial and other business objectives in complex customer organizations.
• Ability to foster collaborative environments that capitalize on cross-functional communication and teamwork.
• Strong experience in creating and developing sales strategies to maximize go-to-market resource and execute against market opportunity.
• Past experience of building comprehensive territory plans with growth opportunities and risks.
• Demonstrate extensive experience of C level commercial negotiations.
• Be passionate about a world-class customer experience.
• Proven track record of leading teams in value-based customer-centric buying methodologies and exceeding objectives and financial goals.
• Proven ability to identify, hire and develop high performing talent and managing under performance.
• Ability to champion diversity and representation, as well as leading proactive succession planning and talent management to improve customer outcomes.

Responsibilities

• Exceeding financial and wider business objectives.
• Creating a high-performance sales culture that will differentiate ICIS via commercial excellence.
• Capturing market share and delivering customer value.
• Leading, developing, inspiring and motivating your team to deliver against business and team objectives.
• Applying resources into areas of best impact to execute on market strategy.
• Increasing both customer and employee satisfaction, engagement, mission impact, loyalty, innovation and revenue.
• Developing a deep understanding of customer workflow, market trends, opportunity and threats.

Benefits

• Competitive salary + Commission
• Benefits Package including generous holiday and healthcare.
• 401K match up to 5%
• An opportunity to contribute in a highly collaborative culture of high performance and success with colleagues who want to learn, succeed, and overachieve.
• A significant coaching and learning culture that encourages a try, fail, learn and win approach with 2 hours dedicated self-learning time each week
• Talent Development in place to support career growth within the company

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed