Head Coach

24 Hour Fitness•Lynnwood, WA

About The Position

The Head Coach facilitates a seamless fitness experience for clients and coaches, with a focus on member retention, client acquisition, and supporting the club’s Fitness Coach Team. The role embodies 24 Hour Fitness’s core values, designs comprehensive fitness programs for clients, and serves as a player coach supporting the onboarding and hiring of new Coaches. Approximately 60% of the role is spent in personal training sessions and 40% onboarding, training, and supporting Coaches within a club. This is a full-time position requiring at least 30 hours of work per week. The position also includes mentoring Coach performance, supporting fitness business growth, assisting with member services, and helping maintain a clean and organized club. Limited travel to trainings or meetings at other club locations may be required.

Requirements

2–5 years of experience as a Personal Trainer or Fitness Coach.
Experience designing holistic fitness programs and conducting consultations.
Ability to communicate clearly and concisely, verbally and in writing.
Ability to work at least 30 hours weekly and be available to work weekends and holidays as needed.
Ability to adjust and operate fitness equipment.
Ability to perform a variety of exercise routines.
Excellent customer service skills and the ability to respond professionally to requests and inquiries from guests, members, and staff.
High school diploma or GED.
CPR and AED certifications obtained through in-person training.
A degree in a related field or current certification through at least one nationally accredited industry association.
Ability to lift 50 pounds and perform duties involving lifting weights, squatting, bending, reaching, spotting, jumping, kicking, and prolonged standing and walking.

Nice To Haves

Specialized fitness credentials.
Prior experience as a lead or manager on duty within a fitness organization.

Responsibilities

Design and deliver comprehensive fitness programs based on clients’ goals, including exercise selections, varied fitness offerings, general nutrition guidelines, and fitness lifestyle education.
Mentor Coach performance through observation, training, and development.
Support the onboarding and training of new coaches.
Assist the General Manager with interviewing and hiring coaches.
Support and provide input to the General Manager on fitness goal setting, scheduling, and coach performance.
Build and grow the fitness business through new client acquisition and retention.
Set expectations and hold clients accountable through goal setting, follow-up discussions, and progress tracking.
Demonstrate safe and proper exercise techniques to clients.
Arrive on time, prepared, and enthusiastic for training appointments and group sessions.
Meet minimum productivity expectations for servicing clients and group sessions.
Create, maintain, and regularly update progress records for each personal training client, following company guidelines.
Assist with member service activities, including fitness seminars and training days, and deliver positive fitness experiences through custom coaching sessions.
Help maintain a clean and organized club by racking weights, participating in team cleans, and supporting the Clean, Friendly and Well-Maintained Club Service Promise.