Head Coach

24 Hour Fitness•El Cajon, CA

About The Position

The Head Coach facilitates a seamless fitness experience for clients and coaches, focusing on member retention, client acquisition, and support of the club's Fitness Coach Team. The role embodies 24 Hour Fitness's core values, designs comprehensive fitness programs for clients, and acts as a player coach by supporting the onboarding, training, and hiring of Coaches. An estimated 60% of the role is spent in personal training sessions and 40% onboarding, training, and supporting Coaches at a club. This is a full-time position requiring at least 30 hours per week. The Head Coach also supports member-service activities and helps maintain a clean, organized club. Limited travel, less than 5%, may be required by car to trainings or meetings at other club locations.

Requirements

2–5 years of experience as a Personal Trainer or Fitness Coach.
Experience designing holistic fitness programs and providing consultations.
Ability to communicate clearly and concisely, verbally and in writing.
Ability to work 30 or more hours weekly and openness to working weekends and holidays as needed by the business.
Ability to adjust and operate fitness equipment.
Ability to perform a variety of exercise routines.
Excellent customer service skills and ability to respond professionally to requests and inquiries from guests, members, and staff.
High school diploma or GED.
CPR and AED certifications obtained through in-person training.
A degree in a related field or a current certification through at least one nationally accredited industry association.

Nice To Haves

Specialized fitness credentials.
Prior experience as a lead or manager on duty within a fitness organization.

Responsibilities

Design and deliver comprehensive fitness programs based on clients' goals, including appropriate exercise selections, varied fitness offerings, general nutrition guidelines, and instruction in a fitness lifestyle.
Mentor Coach performance through observation, training, and development.
Support onboarding and training of new Coaches.
Assist the General Manager with interviewing and hiring Coaches.
Support and provide input to the General Manager on fitness goal setting, scheduling, and Coach performance.
Build and grow the fitness business through new client acquisition and retention.
Set expectations and hold clients accountable to their fitness programs through goal setting, follow-up discussions, and progress tracking.
Demonstrate safe and proper exercise techniques to clients.
Arrive on time, prepared, and enthusiastic for training appointments and group sessions.
Meet minimum productivity expectations for servicing clients and group sessions.
Create, maintain, and regularly update progress records for each personal training client according to company guidelines.
Assist with member-service activities, including fitness seminars and training days, and provide members and guests with a positive fitness experience through custom coaching sessions.
Support the club's Clean, Friendly and Well-Maintained Service Promise by racking weights, participating in team cleans, and helping maintain a clean and organized club.