Head Coach & Community Manager - The Gulch, TN

[solidcore]•Nashville, TN

6d•$59,134 - $65,786•Onsite

About The Position

[solidcore] is seeking a Head Coach to represent its brand and lead the studio’s coaching team. Reporting to the Area Manager, the Head Coach supports the studio’s success and the company’s growth, models the standards of an exceptional coach, and is expected to coach an average of 11 classes per week. The role delivers a best-in-class fitness and customer service experience and develops coaches through consistent feedback and in-studio support during new coach trainings. This is a permanent, exempt, full-time position expected to require 40 hours per week, including coached classes. The schedule is flexible and variable, including weekends and holidays, and must accommodate coach training schedules and changing business needs. The position requires the ability to lift or carry at least 30 pounds and proficiency with G Suite and Microsoft Office, particularly Excel and Google Sheets. [solidcore] is a national boutique fitness company with more than 100 studios. Its signature workout is a 50-minute, low-impact, high-intensity strength-training class featuring slow, controlled movements, low lighting, and loud music. Classes can be modified or amplified for individual goals and fitness levels, with an emphasis on providing a welcoming, supportive, empowering, and challenging experience. The company states its commitment to social justice, diversity, equity, inclusion, and equal employment opportunity.

Requirements

1–2 years of prior group fitness experience.
Flexible and variable availability, including weekends and holidays, and ability to accommodate coach training schedules and fluctuating business needs.
Ability to lift or carry a minimum of 30 pounds.
Proficiency in G Suite and Microsoft Office, specifically Excel and Google Sheets.
Superior client relations and communication skills.
Comfort leading a fast-paced class on a microphone with loud music and high energy.
Ability to model the [solidcore] brand and culture and represent its community as a lead representative.
Reliable and professional, with a positive attitude and a team-oriented approach.

Nice To Haves

Optimism, hard work, and a love for health, fitness, and the [solidcore] workout.
Passion for helping others become stronger and achieve their goals.
Passion for building relationships and developing teams in an environment that fosters growth.
Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.
Outgoing and personable nature, with a desire to build relationships within and beyond the [solidcore] community.
Genuine desire to inspire and motivate others.

Responsibilities

Serve as the studio’s lead coach and maintain a schedule of 11 or more classes per week.
Model expectations and serve as an example for new and existing coaches.
Deliver a best-in-class fitness and customer service experience consistent with [solidcore] standards.
Meet company utilization and retention expectations individually and for the studio.
Take direction from the Area Manager and assist with day-to-day studio operations.
Lead outreach and marketing efforts as needed to attract clients and build lasting community partnerships.
Develop the coaching team by providing formal and informal feedback and in-person support during new coach trainings.
Assist with client requests and resolve concerns promptly and effectively.
Maintain product knowledge for studio retail operations, including class packages, promotions, and apparel.
Complete routine operational tasks, including ordering supplies, conducting inventory, and maintaining sales logs.
Keep the studio and equipment clean, impeccable, and fully functional.
Perform other duties and projects as assigned or needed.