Head Coach & Community Manager - The Gulch, TN

[solidcore]•Nashville, TN

4d•Onsite

About The Position

[solidcore] is hiring a Head Coach to lead coaching and community efforts at its studio. Reporting to the Area Manager, the Head Coach supports the studio’s success and the company’s growth, role-models the qualities of an exceptional coach, and coaches an average of 11 classes per week. The role delivers a best-in-class fitness and customer-service experience, sets expectations for other coaches, and develops the coaching team through consistent feedback and in-studio support during new coach training. The Head Coach also assists with daily studio operations, client requests and concerns, outreach and marketing, retail knowledge, inventory and supply ordering, sales logs, and keeping the studio and equipment in excellent working order. This is a permanent, exempt, full-time position with an expected 40-hour workweek, including coached classes. Availability is flexible and variable, including weekends and holidays, and must accommodate coach-training schedules and changing business needs. [solidcore] is a national boutique fitness company with more than 100 studios. Its signature 50-minute workout is low-impact, high-intensity strength training, guided by coaches through slow, controlled movements. The company describes its classes as welcoming, supportive, empowering, and challenging, and states its commitment to social justice, diversity, equity, and inclusion.

Requirements

1–2 years of prior group fitness experience.
Availability that is flexible and variable, including weekends and holidays, and can accommodate coach-training schedules and fluctuating business needs.
Ability to lift and carry at least 30 pounds.
Proficiency in G-Suite and Microsoft Office, specifically Excel and Google Sheets.
Optimism, hard work, and a love for health, fitness, and the [solidcore] workout.
Passion for helping others become stronger and achieve their goals.
Passion for building relationships and developing teams in an environment that fosters growth.
Ability to thrive in a fast-paced, people-focused, entrepreneurial environment.
Outgoing and personable, with a desire to build relationships within and outside the [solidcore] community.
Team-player attitude and a positive outlook.
Genuine desire to inspire and motivate others.
Reliable and professional demeanor.
Comfort leading a fast-paced class on a microphone with loud music and high energy.
Ability to represent the [solidcore] brand and culture as a lead representative of the community.
Superior client-relations and communication skills.

Responsibilities

Serve as the studio’s lead coach and maintain a schedule of at least 11 classes per week.
Set an example and expectations for new and existing coaches.
Deliver a best-in-class fitness and customer-service experience consistent with [solidcore] standards.
Meet company utilization and retention expectations individually and for the studio.
Take direction from the Area Manager to assist with day-to-day studio operations.
Lead outreach and marketing efforts to attract new clients and build long-term community partnerships.
Develop coaches by providing formal and informal feedback and assisting with new coach training through in-person support.
Assist with client requests and resolve concerns promptly and effectively.
Maintain product knowledge for studio retail operations, including class packages, promotions, and apparel.
Complete routine operational tasks, including ordering supplies, conducting inventory, and maintaining sales logs.
Keep the studio and equipment impeccable and fully functioning.
Perform other duties and projects as assigned or needed.