Head Cashier

Sprouts Farmers Market•Saint Petersburg, FL

About The Position

The Head Cashier supervises a team of cashiers and assists with operational issues. The role supports excellent customer service in a fast-paced grocery retail environment by providing direction and assistance to cashiers and courtesy clerks, resolving customer issues at the registers, and helping maintain store standards and security. The Head Cashier also coordinates meal and rest breaks, assists with hiring and training, and may take necessary disciplinary steps.

Requirements

Be at least 18 years of age.
Have a high school diploma or GED.
Have 1–2 years of recent cashiering experience supplemented with leadership training.
Be dependable and reliable, and able to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
Demonstrate outgoing, friendly behavior, a positive attitude, and the ability to interact with customers as a role model.
Be able to operate front-end equipment, including a register, calculator, and scanner.
Have good communication skills; be able to take direction and constructive criticism and participate in a team environment.
Be able to perform repetitive activities, multitask, prioritize, and stay organized.
Lift and carry products horizontally or vertically weighing up to 30 pounds, from 36 inches to 24 inches, for a distance of up to 3 feet, for up to 50 hours without mechanical assistance.
Use both hands to move grocery carts horizontally, requiring force up to 35 pounds, for a distance of up to 4 feet, for up to 50 hours.
Have strong attention to detail and proficiency with numbers, cash handling, and mathematical skills; be able to read, write, and count.

Responsibilities

Visit registers proactively and provide direction and support to Cashiers and Courtesy Clerks to ensure excellent customer service.
Assist with customer assistance issues at the register.
Assign store sweeps, monitor and maintain cash-register supply levels, and maintain cleanliness standards in restrooms and parking lots.
Maintain visibility of exit doors for security and loss-prevention issues.
Schedule and oversee meal and rest breaks in compliance with company policy and state requirements.
Assist with hiring and training new Cashiers and take necessary steps for disciplinary actions.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members’ health needs.
Vacation accrual plan.
Opportunities for career growth.
15% discount on purchases for the employee and one other household family member.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with company match.
Company-paid life insurance.
Contests and appreciation events.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Affordable medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees to transfer earned wages before payday at no extra cost.