Head Cashier

Sprouts Farmers Market•Rialto, CA

About The Position

The Head Cashier supervises a team of cashiers and assists with operational issues at Sprouts Farmers Market. The role focuses on delivering excellent customer service, supporting Cashiers and Courtesy Clerks, and maintaining smooth front-end operations in a fast-paced grocery retail environment. The Head Cashier also supports hiring, training, and discipline, and helps ensure store cleanliness, security, and compliance with break policies.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED required.
  • 1–2 years of recent cashiering experience supplemented with leadership training.
  • Dependable and reliable, with the ability to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
  • Outgoing and friendly behavior, a positive attitude, and the ability to interact with customers as a role model.
  • Ability to operate front-end equipment, including a register, calculator, and scanner.
  • Good communication skills; ability to take direction and constructive criticism and participate in a team environment.
  • Ability to perform repetitive activities, multitask, prioritize, and stay organized.
  • Ability to lift and carry product weighing up to 30 lbs. horizontally or vertically from 36 inches to 24 inches, for a distance of up to 3 feet, for up to 50 hours without mechanical assistance.
  • Ability to use both hands to move grocery carts horizontally, requiring a force of up to 35 lbs., for a distance of up to 4 feet, for up to 50 hours.
  • Strong attention to detail and proficiency with numbers, cash handling, and mathematical skills; ability to read, write, and count.

Responsibilities

  • Proactively visit registers and provide direction and support to Cashiers and Courtesy Clerks to ensure excellent customer service.
  • Assist with customer service issues at the register.
  • Assign store sweeps, monitor and maintain cash register supply levels, and maintain cleanliness standards in restrooms and parking lots.
  • Maintain visibility of exit doors to address security and loss-prevention issues.
  • Schedule and oversee appropriate meal and rest breaks in compliance with company policy and state requirements.
  • Assist in hiring and training new Cashiers and take necessary steps for disciplinary actions.

Benefits

  • Competitive pay.
  • Sick time plan for the employee or immediate family members.
  • Vacation accrual plan.
  • Opportunities for career growth.
  • 15% discount on purchases for the employee and one other household family member.
  • Flexible schedules.
  • Employee Assistance Program (EAP).
  • 401(k) retirement savings plan with company match.
  • Company-paid life insurance.
  • Contests and appreciation events.
  • Performance-based bonus, subject to eligibility requirements.
  • Medical, dental, and vision coverage, subject to eligibility requirements.
  • Health Savings Account with company match, subject to eligibility requirements.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
  • Company-paid short-term disability coverage, subject to eligibility requirements.
  • Paid parental leave for mothers and fathers, subject to eligibility requirements.
  • Paid holidays, subject to eligibility requirements.
  • DailyPay access for eligible employees, allowing transfer of earned pay before payday at no extra cost.
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