Head Cashier

Sprouts Farmers Market•Mesa, AZ

About The Position

The Head Cashier supervises a team of cashiers and assists with operational issues at Sprouts Farmers Market. The role focuses on delivering excellent customer service, supporting cashiers and courtesy clerks, and maintaining front-end operations and store standards. The Head Cashier also helps with hiring, training, and disciplinary actions, and ensures meal and rest breaks are scheduled and carried out in compliance with company policy and state requirements.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or GED.
  • Have 1–2 years of recent cashiering experience supplemented with leadership training.
  • Be dependable and reliable, with the ability to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
  • Demonstrate outgoing, friendly behavior and a positive attitude, and interact with customers as a role model.
  • Be able to operate front-end equipment, including a register, calculator, and scanner.
  • Have good communication skills, be able to take direction and constructive criticism, and participate in a team environment.
  • Be able to perform repetitive activities, multitask, prioritize, and stay organized.
  • Be able to lift and carry product horizontally or vertically, weighing up to 30 pounds, from 36 inches to 24 inches, for up to 3 feet and up to 50 hours without mechanical assistance.
  • Use both hands to move grocery carts horizontally, requiring a force of up to 35 pounds for up to 4 feet and up to 50 hours.
  • Have strong attention to detail and numerical proficiency, including cash-handling and mathematical skills, and the ability to read, write, and count.

Responsibilities

  • Visit registers proactively and provide direction and support to Cashiers and Courtesy Clerks to ensure excellent customer service.
  • Assist with customer assistance issues at the register.
  • Assign store sweeps and monitor and maintain cash register supply levels.
  • Maintain cleanliness standards in restrooms and parking lots.
  • Maintain visibility of exit doors to address security and loss-prevention issues.
  • Schedule and oversee appropriate meal and rest breaks in compliance with company policy and state requirements.
  • Assist with hiring and training new Cashiers and take necessary steps for disciplinary actions.

Benefits

  • Competitive pay.
  • Sick time plan for the employee or immediate family members’ health needs.
  • Vacation accrual plan.
  • Opportunities for career growth.
  • 15% discount on purchases for the employee and one other household family member.
  • Flexible schedules.
  • Employee Assistance Program (EAP).
  • 401(k) retirement savings plan with a company match.
  • Company-paid life insurance.
  • Contests and appreciation events throughout the year.
  • Bonus based on company and/or individual performance, subject to eligibility requirements.
  • Medical, dental, and vision coverage, subject to eligibility requirements.
  • Health Savings Account with company match, subject to eligibility requirements.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
  • Company-paid short-term disability coverage, subject to eligibility requirements.
  • Paid parental leave for mothers and fathers, subject to eligibility requirements.
  • Paid holidays, subject to eligibility requirements.
  • DailyPay access for eligible employees, allowing them to transfer earned pay before payday at no extra cost.
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