Head Cashier

Sprouts Farmers Market•Chandler, AZ

About The Position

The Head Cashier supervises a team of cashiers and assists with operational issues at Sprouts Farmers Market. The role focuses on supporting excellent customer service, assisting customers and cashiers at the registers, and maintaining front-end operations, cleanliness, and security. The Head Cashier also oversees breaks and helps hire, train, and address performance issues with cashiers.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or GED.
  • Have 1–2 years of recent cashiering experience supplemented with leadership training.
  • Be dependable and reliable, with the ability to work a flexible schedule that changes with business needs, including nights, weekends, and holidays.
  • Demonstrate outgoing and friendly behavior, a positive attitude, and the ability to interact with customers as a role model.
  • Be able to operate front-end equipment, including a register, calculator, and scanner.
  • Have good communication skills, take direction and constructive criticism, and participate in a team environment.
  • Be able to perform repetitive activities, multitask, prioritize, and stay organized.
  • Be able to lift and carry products weighing up to 30 pounds horizontally or vertically, from 36 inches to 24 inches, for distances up to 3 feet, for up to 50 hours without mechanical assistance.
  • Be able to use both hands to move grocery carts horizontally, requiring force up to 35 pounds, for distances up to 4 feet, for up to 50 hours.
  • Have strong attention to detail and numerical proficiency, including cash handling and mathematical skills, and the ability to read, write, and count.

Responsibilities

  • Supervise a team of cashiers and assist with operational issues.
  • Visit registers proactively and provide direction and support to Cashiers and Courtesy Clerks to ensure excellent customer service.
  • Assist with potential customer assistance issues at the register.
  • Assign store sweeps and monitor and maintain cash register supply levels.
  • Maintain cleanliness standards in restrooms and parking lots.
  • Maintain visibility of exit doors for security and loss prevention issues.
  • Schedule and oversee appropriate meal and rest breaks in compliance with company policy and state requirements.
  • Assist in hiring and training new Cashiers and take necessary steps for disciplinary actions.

Benefits

  • Competitive pay
  • Sick time plan
  • Vacation accrual plan
  • Career growth opportunities
  • 15% discount on purchases for the employee and one other family member in the household
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(k) retirement savings plan with a company match
  • Company-paid life insurance
  • Contests and appreciation events
  • Performance-based bonus, subject to eligibility requirements
  • Medical, dental, and vision coverage, subject to eligibility requirements
  • Health Savings Account with company match, subject to eligibility requirements
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements
  • Company-paid short-term disability coverage, subject to eligibility requirements
  • Paid parental leave for mothers and fathers, subject to eligibility requirements
  • Paid holidays, subject to eligibility requirements
  • DailyPay access for eligible employees
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