Head Budtender- Vail

Native Roots • Avon, CO

10d • $24 - $25 • Onsite

About The Position

The Head Budtender is a seasoned customer-service professional who helps elevate the retail experience at Native Roots. In addition to standard budtender duties, the position supports daily store operations, serves as a resource to the team, and helps ensure adherence to company standards and regulatory requirements. The position is in person at the store location according to schedule, with open availability required. The application deadline is until filled.

Requirements

• At least 6 months of customer service and/or sales experience.
• At least 6 months of experience using METRC.
• Experience with retail POS systems.
• High school diploma, GED, or equivalent experience.
• Must hold or obtain a valid Colorado Marijuana Enforcement Division (MED) Employee Badge.
• Strong verbal communication skills.
• Strong customer service skills.
• Strong critical-thinking and problem-solving skills.
• Ability to work in person at the store location based on schedule; open availability.

Nice To Haves

• 2 years of customer service and/or sales experience.
• Experience with a cannabis POS system.
• Cannabis knowledge or cannabis industry experience.
• Proficiency with Google Suite and/or Microsoft Office programs, including Gmail, Calendar, Docs, Sheets, Word, and Excel.
• Knowledge of local and state laws related to cannabis sales, including MED regulations.

Responsibilities

• Support recreational and medical cannabis sales operations and personnel management at the retail location(s).
• Assist with daily store opening and closing procedures as needed.
• Help drive sales goals and objectives during daily operations.
• Provide escalated customer guidance and help resolve complaints.
• Support compliance with internal policies, company standards, and local and state regulations.
• Perform and record daily cash verifications.
• Assist with delivery intake, transfers, and inventory management.
• Greet and check in customers and patients.
• Understand customers' and patients' wellness needs and recommend products.
• Educate customers and patients about cannabis product uses and desired effects.
• Maintain store cleanliness and organization, including organizing products and inventory, sweeping, mopping, and dusting.
• Process sales transactions, handle cash, use the POS system, and package and label products compliantly.
• Enter or modify customer and patient information in the POS system.
• Perform other duties as assigned.

Benefits

• Tips and bonus eligibility.
• Paid time off accrues immediately, starting at 100 hours per year.
• Health, dental, vision, life, long-term disability, accident, and critical illness insurance plans.
• Retirement plans available after 6 months of employment.
• ZayZoon earned wage access, providing access to wages before payday.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED