HCM Benefits Associate

General Atlantic•New York, NY

1d•Onsite

About The Position

General Atlantic is seeking a high-performing Senior Associate to join our Global Benefits team in New York. This role will support the administration and continuous improvement of the firm’s global employee benefits programs, contributing to a best-in-class employee experience. The Senior Associate will play a key role in managing day-to-day benefits operations, supporting vendor partnerships, and ensuring the accuracy, compliance, and effectiveness of benefits offerings across regions. This individual will serve as a key execution partner to the Senior Director, supporting the delivery and ongoing enhancement of global benefits programs. The ideal candidate brings strong attention to detail, analytical rigor, and a proactive mindset, along with the ability to navigate complex benefits programs in a global environment. This position reports to the Senior Director of Global Benefits.

Requirements

Bachelor’s degree required
5–8 years of relevant HR or related experience
Background in the financial services industry strongly preferred
Experience with Workday or other HRIS platforms preferred
Proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis
Highly analytical with sound judgment; able to think critically and adapt quickly
Strong project management and prioritization skills; able to deliver high-quality work under pressure
Exceptional attention to detail with consistent follow-through
Self-directed, proactive, and effective in a fast-paced, high-performing global environment
Collaborative and comfortable partnering cross-functionally
Professional maturity and confidence interacting with senior stakeholders
Excellent written and verbal communication skills
Curious, motivated, and solutions-oriented with a positive, can-do mindset

Responsibilities

Support and execute day-to-day administration of global benefits programs, including health, retirement, wellness, and leave programs
Manage employee inquiries and provide high-quality support and guidance on benefits offerings
Coordinate and execute benefits enrollment processes, including new hires and annual enrollment cycles
Ensure accuracy of benefits data across systems and vendors
Partner with external benefits providers and brokers to support ongoing service delivery
Assist with vendor performance tracking, issue resolution, and escalation management
Support renewals, contract updates, and vendor communications
Support compliance with applicable regulations (e.g., ERISA, COBRA, HIPAA, and international requirements)
Support the maintenance of plan documentation, filings, and audit readiness
Partner with internal stakeholders to ensure adherence to company policies and governance standards
Support the development and distribution of benefits communications and educational materials
Support initiatives to enhance employee engagement and understanding of benefits programs
Contribute to ongoing enhancements of benefits programs, policies, and processes
Support and execute on projects such as new vendor implementations, program rollouts, or policy updates
Identify opportunities to improve efficiency, scalability, and employee experience