HBC CLERK

Hy-Vee, Inc.•Oregon, OR

About The Position

The HBC Clerk rotates, faces, and replenishes merchandise; checks department cleanliness and product quality and quantity; and supports a positive company image through courteous, friendly, and efficient customer service to customers and team members. The role checks in and puts away product, may review invoices, assists with inventory, maintains displays, and orders product when asked by a supervisor. It also includes building displays and helping in other store areas as needed. The position reports to the District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, Fashion/Beauty/Basin Director, and Basin Department Manager. It has no direct reports. The work is fast-paced and continually exposed to dust and noise, with significant pressure. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

More than six months and up to one year of similar or related experience.
Ability to follow written, verbal, or diagrammatic instructions involving several concrete variables.
Ability to add, subtract, multiply, and divide whole numbers.
Ability to understand and follow verbal or demonstrated instructions and write identifying information or request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability requirements include clarity of vision at 20 inches or less, depth perception, and color vision.
Ability to climb, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, talk, hear, and perform repetitive motions.

Responsibilities

Provide prompt, efficient, friendly customer service, showing care, concern, and patience in customer interactions.
Greet customers, learn and use their names when possible, and help them find or reach products and otherwise enhance their shopping experience.
Answer the telephone promptly and provide friendly, helpful service to callers.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Rotate, face, and replenish merchandise while maintaining quality standards.
Review department cleanliness, product quality, and product quantity.
Check in and put away product; review invoices when applicable.
Assist with inventory as requested.
Maintain displays in the department and throughout the store; build displays as needed.
Order product when asked by a supervisor.
Follow department and company personal hygiene, dress, policy, and store guidelines.
Report to work as scheduled and on time.
Assist in other store areas and perform other job-related duties and special projects as required.