HBC Clerk

Hy-Vee•Watertown, SD

About The Position

The HBC Clerk rotates, faces, and replenishes merchandise; reviews the department for cleanliness, product quality, and quantity; and helps ensure a positive company image through courteous, friendly, and efficient customer service to customers and team members. The role supports department displays, product handling, inventory, and ordering as requested, and may assist in other areas of the store. The position reports to the District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables; Fashion/Beauty/Basin Director; and Basin Department Manager. It has no supervisory responsibilities. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Less than high school education.
Over six months and up to one year of similar or related experience.
Ability to follow written, verbal, or diagrammatic instructions involving several concrete variables.
Ability to add, subtract, multiply, and divide whole numbers.
Ability to understand and follow verbal or demonstrated instructions and to write identifying information and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual abilities including clarity of vision at 20 inches or less, depth perception, and color vision.
Ability to climb, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, talk, hear, and perform repetitive motions.

Responsibilities

Provide prompt, efficient, friendly customer service with care, concern, and patience.
Greet customers, learn and use their names when possible, and assist them in finding or reaching products and with other requests to improve their shopping experience.
Answer telephone calls promptly and provide helpful service.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Rotate, face, and replenish merchandise while maintaining quality standards.
Review department cleanliness, product quality, and quantity.
Check in products, put products away, and review invoices as needed.
Assist with inventory as requested.
Maintain displays in the department and throughout the store, and build displays as needed.
Order products when asked by a supervisor.
Follow department and company guidelines for personal hygiene, dress, and other policies.
Report to work as scheduled and on time.
Assist in other areas of the store and perform other job-related duties and special projects as required.