HBC Clerk

Hy-Vee, Inc.•Watertown, SD

About The Position

The HBC Clerk rotates, faces, and replenishes merchandise; reviews department cleanliness, product quality, and quantity; and helps maintain a positive company image through courteous, friendly, and efficient service to customers and team members. The position supports a clean, well-stocked department and assists with product receiving, inventory, displays, and ordering as directed. The clerk reports to the District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store Operations, and Perishables, Fashion/Beauty/Basin Director, and Basin Department Manager. The role has no direct reports. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Less than a high school education and more than six months up to one year of similar or related experience.
Ability to follow written, verbal, or diagrammatic instructions involving several concrete variables.
Ability to add, subtract, multiply, and divide whole numbers.
Ability to understand and follow verbal or demonstrated instructions and to write identifying information and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability including clarity of vision at 20 inches or less, depth perception, and color vision.
Ability to climb, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, talk, hear, and perform repetitive motions.

Responsibilities

Provide prompt, efficient, friendly customer service with care, concern, and patience.
Greet customers, learn and use their names when possible, and help them locate or handle products and otherwise improve their shopping experience.
Answer telephone calls promptly and provide helpful service.
Work cooperatively with coworkers to support customer satisfaction and a pleasant work environment.
Rotate, face, and replenish merchandise while maintaining quality standards.
Review department cleanliness, product quality, and product quantity.
Check in products, put products away, and possibly review invoices.
Assist with inventory as requested.
Maintain department and store displays and build displays as needed.
Order products when asked by a supervisor.
Follow department and company personal hygiene, dress, policy, and store guidelines.
Report to work as scheduled and on time.
Assist in other store areas and perform other job-related duties and special projects as required.