HARDWARE SUPPORT ASSOCIATE
Von Maur•Davenport, IA
•Onsite
About The Position
As a Hardware Support Associate, you will install and maintain hardware and software on devices, including LAN and WAN attached devices. You will make an impact by being the end user support for all Von Maur systems.
Requirements
- 1-2 years of hardware or computer experience
- Be available to work a rotating schedule of day, evening and weekend shifts
Responsibilities
- Install, configure, and test hardware and software on devices, including connectivity to the AS/400 and the Internet.
- Track all activity through the help desk software.
- Configure and install remote devices in a WAN environment with remote access to the AS/400; use Client Access and to the LAN for e-mail, Internet, and file sharing.
- Configure and install other LAN attached devices (time clocks, workstation controllers, and specialized printers).
- Complete routine software/database upgrades.
Benefits
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
