Hardware Support Technician

DOXA Insurance•Reno, NV

10d•$20 - $24•Onsite

About The Position

Odds On Promotions, an entity of DOXA, is hiring a detail-oriented, hands-on IT Technician to support kiosk hardware operations, ensuring product quality, functionality, and efficiency. DOXA is an award-winning specialty insurance platform that acquires and develops niche-market insurance program administrators, underwriting companies, and distribution partners. We provide centralized sales, marketing, underwriting, and operational support to help our companies grow. With hundreds of custom specialty insurance programs and partnerships and over 20,000 agent and broker relationships nationwide, DOXA is experiencing rapid growth. We offer competitive benefits and compensation, with a culture of empowerment and commitment to innovation.

Requirements

Strong attention to detail and problem-solving skills.
Ability to lift 75+ pounds.
Comfortable working in a warehouse/technical environment.
60-day probationary period applies.
Driver's License (Required)
Ability to Commute to Reno, NV 89519 (Required)

Responsibilities

Unpack inbound equipment and conduct a detailed inventory of received/missing parts.
Set up, test, and clean kiosk equipment to ensure full functionality.
Repair damaged hardware and reimage kiosks with a clean OS installation.
Complete multi-point receiving checklists, including log retrieval and archiving.
Assist with packing outbound equipment.
Facilitate freight pickups.
Support new hardware builds.
Serve as a backup warehouse assistant/forklift operator when required.