Hardware Sales Associate
About The Position
The ACE Hardware Sales Associate processes and stocks products, builds and fills displays, and receives customer payments for goods or services in a quick and friendly manner while providing genuine customer care. The role supports store sales by acknowledging customers, meeting their project needs, and promptly resolving concerns. Associates also handle deliveries and back stock, process register transactions and other register services, answer phone calls, perform assigned activities, and help maintain and clean the store. This position has no supervisory responsibilities. Duties and position requirements may vary by store location, and management may change or add requirements.
Requirements
- Some hardware knowledge.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to present information and respond to questions from customers or associates.
- Basic math skills, including addition, subtraction, division, and multiplication.
- Friendly manner and excellent people skills.
- Good organizational skills and quick reaction/response time.
- Ability to regularly stand, walk, use hands to handle or feel, reach, communicate with associates and customers, and lift or move up to 25 pounds.
- Ability to frequently climb, balance, stoop, kneel, crouch, and lift or move up to 50 pounds.
- Ability to occasionally sit, lift overhead, crawl, smell, and lift or move up to 100 pounds.
- Close-distance vision, ability to adjust focus, and ability to distinguish colors.
Responsibilities
- Acknowledge customers, help meet their project needs, and resolve concerns quickly to support store sales.
- Process and stock deliveries and back stock.
- Build and fill displays.
- Scan products and process customer orders accurately, efficiently, and promptly.
- Handle tenders and coupons properly.
- Process and remain accountable for other services handled at the register.
- Answer incoming phone calls using proper phone etiquette.
- Perform assigned fixed activities.
- Assist with store maintenance and cleaning.
- Follow store and department policies and procedures.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Flexible spending accounts for medical and dependent care
- Life insurance
- Voluntary benefits
- Paid time off
- Retirement plans
- Employee assistance program
- DailyPay access to earnings
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
