Hair Salon Manager

Great Clips • Chicopee, MA

2d

About The Position

The Salon Manager leads a salon team, manages day-to-day operations, and provides haircuts and other customer services as needed. The role combines hands-on salon work with leadership responsibilities; the balance between administrative work and time on the floor varies by location. Managers coach, develop, and motivate stylists, support team performance and customer experience, and help maintain a strong, collaborative salon culture. Leadership and technical training, ongoing support, and established operational systems are provided. Great Clips salons are independently owned and operated by franchisees, who are responsible for hiring and personnel matters.

Requirements

• Valid cosmetology and/or barber license; requirements vary by state or province.
• Strong technical haircutting skills.
• Proven leadership ability or readiness to take on full salon responsibility.
• Excellent communication skills and the ability and desire to motivate, develop, and support a team.
• Strong organizational skills and ability to manage day-to-day salon operations.
• Comfort with technology and salon tools, including scheduling systems, metrics, and reports.
• Goal-oriented mindset focused on team performance and customer experience.
• Adaptability and problem-solving skills in a fast-paced, high-volume environment.

Nice To Haves

• Previous leadership experience; helpful but not always required.

Responsibilities

• Lead the salon team and contribute to a supportive, collaborative team environment.
• Coach, develop, and motivate stylists, helping them build their skills and confidence.
• Manage day-to-day salon operations using the salon's systems, scheduling tools, metrics, and reports.
• Deliver haircuts and customer services according to salon needs.
• Support team performance, brand delivery, and a positive customer experience.
• Adapt to salon needs and solve problems in a fast-paced, high-volume environment.

Benefits

• Reliable hourly wage plus tips.
• Flexible scheduling with dependable retail hours.
• Potential recognition for individual performance and team success.
• Exclusive discounts on professional salon tools and products.
• Leadership and technical training, including the LEADS development program, with ongoing support.
• Medical benefits and paid time off may be available at certain locations.
• Job stability and a steady flow of customers supported by Great Clips marketing.
• Operational support, salon technology, and a team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed