Hair Salon Manager

Great Clips • Holyoke, MA

2d • Onsite

About The Position

Join a locally owned Great Clips salon as a Salon Manager. This hands-on leadership role combines leading and developing a team, managing day-to-day salon operations, and providing hair services to customers as salon needs require. Managers divide their time between management duties and working on the salon floor, with the balance varying by location.

The role offers leadership and technical training, ongoing support, established operational systems, and salon technology to help managers guide their teams and deliver a strong customer experience. Great Clips describes its environment as collaborative and team-oriented, with a steady flow of customers and dependable retail hours. Medical benefits and paid time off may be available at certain locations.

Great Clips is a salon brand with more than 4,400 locally owned and operated salons across the U.S. and Canada. Individual salons are operated by third-party franchisees, who are responsible for hiring and personnel matters.

Requirements

• A valid cosmetology and/or barber license; requirements vary by state or province.
• Strong technical haircutting skills and the ability to help others develop their skills and confidence.
• Proven leadership ability or readiness to take on full salon responsibility.
• Excellent communication skills and the desire to motivate, develop, and support a team.
• Strong organizational skills and the ability to manage day-to-day salon operations.
• Comfort with technology and salon tools, including scheduling systems, metrics, and reports.
• A goal-oriented mindset focused on team performance and customer experience.
• Adaptability and problem-solving skills in a fast-paced, high-volume environment.
• Passion for hair and a friendly, positive, team-oriented approach.

Nice To Haves

• Previous leadership experience is helpful but not always required.
• Experience as an Assistant Manager or an experienced stylist ready to assume full leadership responsibility.

Responsibilities

• Lead, coach, develop, and motivate a team of stylists.
• Manage day-to-day salon operations and help the salon run effectively.
• Deliver haircuts and other customer services as needed, balancing floor work with administrative responsibilities.
• Support team performance, brand delivery, and a positive customer experience.
• Use salon technology, including scheduling systems, metrics, and reports.
• Help foster a collaborative and supportive team environment.

Benefits

• Great, reliable hourly wage plus tips.
• Flexible scheduling with dependable retail hours.
• Potential recognition for individual performance and team success.
• Exclusive discounts on professional salon tools and products.
• Leadership and technical training, with ongoing support.
• Medical benefits may be available at certain locations.
• Paid time off (PTO) may be available at certain locations.
• Steady customer flow supported by Great Clips marketing, without self-marketing, booth rent, hidden fees, appointments, upselling pressure, commission stress, or competition for walk-ins.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed