Hair Salon Manager

Great Clips•Smyrna, DE

About The Position

Join a locally owned Great Clips salon as a Salon Manager and lead a team while helping the salon run effectively. This hands-on role combines coaching and developing stylists, managing day-to-day operations, and providing haircuts and other customer services according to salon needs. The balance of administrative and floor time varies by location. The franchise operates 22 salons across New Jersey, Delaware, and Pennsylvania. Salon Managers receive leadership and technical training, ongoing support, and opportunities for career advancement. The role uses salon technology, including scheduling systems, metrics, reports, Online Check-In, and the Great Clips App, to support operations and customer service. Great Clips salons are independently owned and operated by third-party franchisees, who are responsible for hiring and personnel matters. Medical benefits and paid time off may be available at certain locations.

Requirements

  • A valid cosmetology and/or barber license; requirements vary by state or province.
  • Strong technical haircutting skills and the ability to help others develop their skills and confidence.
  • Proven leadership ability or readiness to take on full salon responsibility.
  • Excellent communication skills and the desire to motivate, develop, and support a team.
  • Strong organizational skills and the ability to manage day-to-day salon operations.
  • Comfort with technology and salon tools, including scheduling systems, metrics, and reports.
  • A goal-oriented mindset focused on team performance and customer experience.
  • Adaptability and problem-solving skills in a fast-paced, high-volume environment.

Nice To Haves

  • Previous leadership experience is helpful but not always required.

Responsibilities

  • Lead by example and motivate, coach, develop, and support a team of stylists.
  • Manage day-to-day salon operations and help the salon run effectively.
  • Provide haircuts and customer services based on salon needs.
  • Support team performance and a positive salon culture.
  • Use salon technology, scheduling systems, metrics, and reports to support salon operations.
  • Deliver a positive customer experience in a fast-paced, high-volume environment.

Benefits

  • Great, reliable hourly wage plus tips.
  • Flexible scheduling with dependable retail hours.
  • Job stability and a steady flow of customers, with no self-marketing, booth rent, hidden fees, or appointments required.
  • Potential recognition for strong performance and team success.
  • Exclusive discounts on professional salon tools and products.
  • Leadership and technical training, with ongoing support and development.
  • Career advancement opportunities.
  • Clear systems, expectations, and operational support.
  • Medical benefits and paid time off may be available at certain locations.
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