Hair Salon Manager

Great Clips•Menomonee Falls, WI

About The Position

Join a locally owned Great Clips salon as a Salon Manager and lead a team while helping the salon operate at its best. This is a hands-on leadership role involving daily operations, staff management, team development, and customer service. Managers may also provide haircuts, with the balance of management and floor time varying according to the salon’s needs. The role offers support, structure, and resources to build a strong team culture. Salon Managers receive leadership and technical training, including the LEADS development program, and ongoing support. Great Clips salons use technology such as Online Check-In and the Great Clips App to support salon operations. All Great Clips salons are independently owned and operated by third-party franchisees, who are responsible for hiring and personnel matters.

Requirements

  • A valid Cosmetology and/or Barber License; requirements vary by state or province.
  • Strong technical haircutting skills and the ability to help others build their skills and confidence.
  • Proven leadership ability or readiness to take on full salon responsibility.
  • Strong communication skills and a customer-service focus.
  • Strong organizational skills and ability to manage day-to-day salon operations.
  • Comfort with technology and salon tools, including scheduling systems, metrics, and reports.
  • A goal-oriented mindset focused on team performance and customer experience.
  • Adaptability and problem-solving skills in a fast-paced, high-volume environment.

Nice To Haves

  • Three or more years of salon management experience.
  • Previous leadership experience.

Responsibilities

  • Lead the salon team and manage day-to-day salon operations.
  • Manage staff and help coach, develop, motivate, and support stylists.
  • Deliver excellent customer service and haircuts, depending on salon needs.
  • Manage scheduling, salon metrics, and reports.
  • Support team performance, customer satisfaction, and sales growth.
  • Help maintain a positive, team-oriented salon culture.

Benefits

  • Reliable hourly wage plus tips.
  • Flexible scheduling with dependable retail hours.
  • Job stability and a steady flow of customers supported by Great Clips marketing.
  • Potential recognition for strong performance and team success.
  • Exclusive discounts on professional salon tools and products.
  • Leadership and technical training.
  • Operational support and salon technology.
  • Medical benefits and paid time off may be available at certain locations.
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