Hair Salon Manager

Great Clips•Bedford, MA

About The Position

Join a locally owned Great Clips salon as a Salon Manager. This hands-on leadership role combines leading and developing a team of stylists, managing daily salon operations, and providing haircuts and other customer services as salon needs require. The balance between administrative work and time on the salon floor varies by location. The role is suited to a licensed stylist who enjoys coaching others, building a strong team, and supporting a positive customer experience. Salon Managers receive leadership and technical training and ongoing support, including the LEADS development program, to help guide salon teams in brand delivery and achieve results. Great Clips salons are independently owned and operated by third-party franchisees, which handle hiring and personnel matters.

Requirements

  • A valid cosmetology and/or barber license; requirements vary by state or province.
  • Strong technical haircutting skills and the ability to help others develop their skills and confidence.
  • Proven leadership ability or readiness to take on full salon responsibility.
  • Excellent communication skills and the ability to build rapport with clients and understand their needs.
  • Strong organizational skills and the ability to manage day-to-day salon operations.
  • Comfort with technology and salon tools, including scheduling systems, metrics, and reports.
  • A goal-oriented mindset focused on team performance and customer experience.
  • Adaptability and problem-solving skills in a fast-paced, high-volume environment.
  • A positive, friendly, outgoing attitude and willingness to collaborate with colleagues.

Nice To Haves

  • Previous leadership experience; prior salon management experience is helpful but not always required.

Responsibilities

  • Lead, coach, develop, motivate, and support a team of stylists.
  • Manage day-to-day salon operations and help the salon run effectively.
  • Provide haircuts and customer services, balancing management responsibilities with time on the salon floor according to salon needs.
  • Support team performance, brand delivery, and a positive customer experience.
  • Use salon technology, scheduling systems, metrics, and reports to support salon operations.
  • Collaborate with colleagues and contribute to a positive, team-oriented environment.

Benefits

  • Great, reliable hourly wage plus tips.
  • Flexible scheduling with dependable retail hours.
  • Potential recognition for great performance and team success.
  • Exclusive discounts on professional salon tools and products.
  • Leadership and technical training, with ongoing support.
  • Medical benefits and paid time off (PTO) may be available at certain locations.
  • Job stability and a steady flow of customers supported by Great Clips marketing.
  • Operational support, clear systems and expectations, and salon technology.
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