Hair Salon Manager

Great Clips•Norfolk, VA

About The Position

The Hair Salon Manager leads a Great Clips salon team, manages day-to-day salon operations, and provides haircuts and other customer services according to salon needs. The role combines hands-on styling with leadership responsibilities, including coaching, developing, and motivating stylists, supporting a strong team culture, and helping the salon deliver a great customer experience. The balance of administrative and floor time varies by location. Salon Managers receive leadership and technical training, ongoing support, and access to operational systems and salon technology. The position offers a reliable hourly wage plus tips, flexible scheduling, dependable retail hours, and a steady flow of customers. Great Clips salons are independently owned and operated by franchisees, who are responsible for hiring and personnel matters.

Requirements

  • A valid cosmetology and/or barber license; requirements vary by state or province.
  • Strong technical haircutting skills and the ability to help others build their skills and confidence.
  • Proven leadership ability or readiness to take on full salon responsibility.
  • Excellent communication skills and the desire to motivate, develop, and support a team.
  • Strong organizational skills and the ability to manage day-to-day salon operations.
  • Comfort with technology and salon tools, including scheduling systems, metrics, and reports.
  • A goal-oriented mindset focused on team performance and customer experience.
  • Adaptability and problem-solving skills in a fast-paced, high-volume environment.

Nice To Haves

  • Previous leadership experience is helpful but not always required.

Responsibilities

  • Lead, coach, develop, and motivate a team of stylists.
  • Manage day-to-day salon operations.
  • Provide haircuts and other services to customers, depending on salon needs.
  • Support team performance and deliver a positive customer experience.
  • Use salon technology, scheduling systems, metrics, and reports to support salon operations.

Benefits

  • Paid time off
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Life insurance
  • Employer-matched 401(k)
  • Hourly wage plus tips
  • Flexible scheduling
  • Potential recognition for performance and team success
  • Discounts on professional salon tools and products
  • Leadership and technical training
  • Medical benefits and paid time off may be available at certain locations
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