Hair Salon Manager

Great Clips • Billerica, MA

4d

About The Position

The Salon Manager leads a Great Clips salon team, manages day-to-day salon operations, and provides haircuts and other services to customers as needed. The role combines hands-on salon work with leadership responsibilities; the balance of administrative time and floor time varies by location and salon needs. Managers coach, develop, motivate, and support stylists while helping build a positive team culture and deliver a strong customer experience.

Great Clips salons offer brand recognition, marketing, operational structure, technology, and support. Salon Managers receive leadership and technical training, including the LEADS development program, to help guide salon teams in brand delivery and achieve results. Salons are independently owned and operated by franchisees, who are responsible for hiring and personnel matters.

Requirements

• Valid cosmetology and/or barber license; requirements vary by state or province.
• Strong technical haircutting skills and the ability to help others develop their skills and confidence.
• Proven leadership ability or readiness to take on full salon responsibility.
• Excellent communication skills and the desire to motivate, develop, and support a team.
• Strong organizational skills and ability to manage day-to-day salon operations.
• Comfort with technology and salon tools, including scheduling systems, metrics, and reports.
• Goal-oriented mindset focused on team performance and customer experience.
• Adaptability and problem-solving skills in a fast-paced, high-volume environment.
• Genuine interest in hair cutting and styling, a positive attitude, and willingness to collaborate with colleagues.

Nice To Haves

• Previous leadership experience; prior salon management experience is helpful but not always required.

Responsibilities

• Lead, coach, develop, motivate, and support a team of stylists.
• Manage day-to-day salon operations.
• Provide haircuts and services to customers, depending on salon needs.
• Help the team deliver the brand experience and achieve team performance goals.
• Support a positive, collaborative team environment and customer experience.
• Use salon technology and tools, including scheduling systems, metrics, and reports.

Benefits

• Great, reliable hourly wage plus tips.
• Flexible scheduling with dependable retail hours.
• Job stability and a steady flow of customers supported by brand marketing.
• Potential recognition for individual performance and team success.
• Exclusive discounts on professional salon tools and products.
• Leadership and technical training, with ongoing support.
• Medical benefits may be available at certain locations.
• Paid time off (PTO) may be available at certain locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed