Hair Salon Manager

Great Clips•Middletown, DE

About The Position

Join a locally owned Great Clips salon as a hands-on leader responsible for guiding the team, managing salon operations, and delivering haircuts as salon needs require. The role combines leadership and administrative responsibilities with time providing services to customers; the balance varies by location. The manager coaches, develops, motivates, and supports stylists while helping create a positive salon culture and strong customer experience. The franchise offers leadership and technical training, ongoing support, clear systems and expectations, and operational resources. Salon technology such as Online Check-In and the Great Clips App helps manage salon tasks. Great Clips salons operate within a team-oriented environment and benefit from brand marketing and a steady flow of customers. All salons are independently owned and operated by franchisees, who are responsible for hiring and personnel matters.

Requirements

  • A valid Cosmetology and/or Barber License; requirements vary by state or province.
  • Strong technical haircutting skills.
  • Proven leadership ability or readiness to take on full salon responsibility.
  • Excellent communication skills and the desire to motivate, develop, and support a team.
  • Strong organizational skills and the ability to manage day-to-day salon operations.
  • Comfort with technology and salon tools, including scheduling systems, metrics, and reports.
  • A goal-oriented mindset focused on team performance and customer experience.
  • Adaptability and problem-solving skills in a fast-paced, high-volume environment.

Nice To Haves

  • Previous leadership experience is helpful but not always required.
  • Experience as an Assistant Manager or an experienced stylist ready to assume full leadership responsibility.

Responsibilities

  • Lead by example and motivate the salon team.
  • Coach, develop, and support stylists and help them grow their skills and confidence.
  • Manage day-to-day salon operations and contribute to a positive salon culture.
  • Deliver haircuts and other customer services as salon needs require.
  • Use salon technology, scheduling systems, metrics, and reports to support operations.
  • Help achieve team performance goals and provide a strong customer experience.
  • Adapt to salon needs and solve problems in a fast-paced, high-volume environment.

Benefits

  • Great, reliable hourly wage plus tips.
  • Flexible scheduling with dependable retail hours.
  • Job stability and a steady flow of customers supported by brand marketing.
  • Potential recognition for strong performance and team success.
  • Exclusive discounts on professional salon tools and products.
  • Leadership and technical training, ongoing support, and career advancement opportunities.
  • Medical benefits and paid time off may be available at certain locations.
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