Hair Salon Manager

Great Clips•Middletown, DE

About The Position

The Salon Manager leads a Great Clips salon team, manages day-to-day operations, and provides haircuts and other services to customers according to salon needs. The role combines leadership and hands-on salon work, with the balance of administrative and floor time varying by location. Managers coach, develop, and motivate stylists, help build a strong team culture, and support team performance and customer experience. Leadership and technical training, ongoing support, established systems, operational resources, and salon technology are provided. Prior salon management experience is helpful but not always required; candidates may be promoted from within based on leadership skills. Great Clips is a large salon brand with more than 4,400 locally owned and operated salons across the U.S. and Canada. Individual salons are independently owned and operated by third-party franchisees, who are responsible for hiring and personnel matters. Employment offerings and conditions may vary by location.

Requirements

  • Valid cosmetology and/or barber license; requirements vary by state or province.
  • Strong technical haircutting skills and the ability to help others develop their skills and confidence.
  • Proven leadership ability or readiness to take on full salon responsibility.
  • Excellent communication skills and the ability to motivate, develop, and support a team.
  • Strong organizational skills and ability to manage day-to-day salon operations.
  • Comfort with technology and salon tools, including scheduling systems, metrics, and reports.
  • Goal-oriented mindset focused on team performance and customer experience.
  • Adaptability and problem-solving skills in a fast-paced, high-volume environment.

Nice To Haves

  • Previous leadership experience; helpful but not always required.

Responsibilities

  • Lead, coach, develop, and motivate a team of stylists.
  • Manage day-to-day salon operations.
  • Provide haircuts and other customer services according to salon needs.
  • Support team performance, customer experience, and salon results.
  • Use salon technology, scheduling systems, metrics, and reports to support salon operations.
  • Help build a strong, team-oriented salon culture.

Benefits

  • Great, reliable hourly wage plus tips.
  • Flexible scheduling with dependable retail hours.
  • Job stability and a steady flow of customers.
  • Potential recognition for great performance and team success.
  • Exclusive discounts on professional salon tools and products.
  • Leadership and technical training, including ongoing support and the LEADS development program.
  • Clear systems, expectations, and operational support.
  • Innovative salon technology, including Online Check-In and the Great Clips App.
  • Medical benefits and paid time off (PTO) may be available at certain locations.
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