Gym Staff

The Front Climbing Club•Ogden, UT
•Onsite

About The Position

The Front is a climbing gym and community gathering place for climbers, yogis, and friends. Gym Staff work at the Ogden gym, running the front desk, welcoming members and first-time visitors, and helping keep the climbing floor safe and enjoyable. The role is full-time, pays $18 per hour, and involves varied shifts in a fast-paced, active environment.

Requirements

  • Five years of combined work, school, or trade training, including customer service, sales, or hospitality experience.
  • Friendly, upbeat attitude and a commitment to taking care of people.
  • Passion for climbing and willingness to learn about the gear the gym sells.
  • Ability to stay calm, organized, and attentive to details when busy, and to handle difficult situations with grace.
  • Hold, or be able to obtain upon hire, First Aid/CPR and Utah Alcohol Certification.
  • Comfort with MS Office.
  • Ability to lift up to 50 pounds.
  • Availability to work nights, weekends, and a mix of shifts.

Responsibilities

  • Welcome and check in guests and members, handle waivers, and give gym tours.
  • Sign up new members and keep membership information up to date.
  • Answer calls and climbing questions, and share information about events, memberships, and gear.
  • Process sales, exchanges, and returns, and assist with events such as competitions and vendor markets.
  • Monitor the climbing floor, check tags, coach safe climbing and belaying, and conduct belay tests and autobelay orientations.
  • Teach climbing basics and help every guest feel welcome.
  • Conduct walk-throughs, flag anything needing attention, and help keep the gym clean and tidy.
  • Help build checklists and identify ways to make operations run more smoothly.

Benefits

  • Paid time off (PTO).
  • Medical, dental, and vision insurance.
  • Life, short-term disability, long-term disability, and accident coverage.
  • 401(k) retirement plan.
  • Free gym membership, including climbing, training, and yoga.
  • Discounts on food and merchandise.
  • An active community and room to grow with the company.
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