Gym Staff

The Front Climbing Club•Ogden, UT

3d•Onsite

About The Position

The Front is a climbing gym and community gathering place for climbers, yogis, and friends. The company is hiring full-time Gym Staff for its Ogden gym at $18 per hour. The role combines front-desk service with helping maintain a safe, welcoming climbing floor. Shifts vary and involve a fast-paced, active environment.

Requirements

Five years of combined work, school, or trade training, including customer service, sales, or hospitality experience.
Friendly, upbeat attitude and a commitment to taking care of people.
Passion for climbing and willingness to learn about the gear sold by the gym.
Ability to stay calm, organized, and attentive to details during busy periods, and to handle difficult situations gracefully.
Current First Aid/CPR and Utah Alcohol Certification, or ability to obtain them upon hire.
Comfort with MS Office.
Ability to lift up to 50 lbs.
Availability to work nights, weekends, and a mix of shifts.

Responsibilities

Welcome and check in guests and members, process waivers, and give gym tours.
Sign up new members and maintain membership information.
Answer phone calls and climbing questions, and provide information about events, memberships, and gear.
Process sales, exchanges, and returns, and assist with events such as competitions and vendor markets.
Monitor the climbing floor, check tags, coach safe climbing and belaying, and conduct belay tests and autobelay orientations.
Teach climbing basics and help guests feel welcome.
Conduct walk-throughs, flag items needing attention, and help keep the gym clean and tidy.
Build checklists and identify ways to improve operations.