Gym Floor Associate

PureGym US•Irvington, NJ

About The Position

At PureGym, the Gym Floor Associate is a visible, active, and engaged presence on the gym floor, supporting members, maintaining standards, and creating a welcoming and motivating environment. The role involves spending most of the work time interacting with members during workouts, keeping the gym floor clean, safe, organised, and ready for use, and providing proactive, friendly support. Associates are expected to be present during peak periods and help make every visit a positive experience. The position also includes touring prospective members around the club, promoting introductory sessions with PureGym Personal Trainers, handling member requests and concerns, and completing opening and closing procedures for staffed and unstaffed hours. The work involves frequent bending, lifting, walking, organising equipment, and resetting workout areas.

Requirements

  • Be enthusiastic, energetic, friendly, and personable.
  • Have a passion for fitness and creating an outstanding gym experience.
  • Have excellent verbal and written communication skills.
  • Have strong customer service skills.
  • Be hard-working, able to multitask, and a confident problem solver.
  • Be able to frequently lift and move gym equipment weighing 15–20 lbs and occasionally lift up to 45 lbs.

Responsibilities

  • Greet every member and guest enthusiastically.
  • Engage with members on the gym floor to help them feel welcome, supported, and motivated.
  • Tour prospective members around the club with the goal of signing them up for a membership.
  • Proactively sell introductory sessions with PureGym Personal Trainers.
  • Support members in a professional, energetic, and approachable manner.
  • Remain highly visible on the gym floor during peak periods and help keep energy levels high.
  • Maintain high gym floor standards, ensuring the area is clean, tidy, safe, and ready for member use.
  • Help keep the club spotless by bending, lifting, walking the floor, organising equipment, and resetting workout areas.
  • Complete opening and closing procedures for staffed and unstaffed hours.
  • Handle member requests and concerns professionally and urgently.
  • Maintain regular and punctual attendance.

Benefits

  • Career advancement opportunities.
  • Complimentary gym membership.
  • Medical, dental, and vision plans for employees working an average of 30 or more hours per week.
  • 401(k) retirement savings plan.
  • Fun working environment.
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