Gun Vault Specialist

Bass Pro Shops•Niles, OH

About The Position

The Gun Vault Specialist is responsible for backroom processes involving firearms, including safe handling, regulatory compliance, firearm acquisition and disposition, and the accuracy of ATF-required ARMS records and inventory. The role also provides firearm counter sales and customer service, along with sales of other hunting merchandise. The specialist receives and verifies firearms, processes transfers and required records, conducts monthly audits, completes applicable federal and state paperwork, and ensures firearms are safely stored, prepared, replenished, packaged, shipped, and displayed according to company policy and applicable law. The position also maintains department merchandising and cleanliness standards, supports customer purchasing decisions, demonstrates products, promotes store programs, and participates in ongoing product, compliance, systems, and sales training.

Requirements

High school diploma or equivalent.
Two to four years of retail experience.
Must be at least 21 years old.
Must be legally able to own and possess firearms under federal and state law.
Ability to understand, recall, and follow complex compliance regulations and work with highly confidential information.
Customer service and sales experience or ability related to firearms and other hunting merchandise.
Knowledge of 4473 and state paperwork completion, GCA, ARMS, and firearm acquisitions and dispositions.
Knowledge of firearms, ammunition, and applicable ATF and state regulations.
Knowledge and experience in inventory control.
Ability to safely handle firearms.
Understanding of retail operations and computer use.
Ability to handle and stock merchandise.

Responsibilities

Receive and acquire incoming firearms, record them in ARMS by the close of each business day, and verify firearm information against the firearm, box, receiving documents, and manifests.
Process firearm dispositions to licensed dealers or stores and verify disposition data transferred from Electronic 4473 to ARMS by the close of each business day.
Conduct monthly firearms audits.
Complete ATF-required forms and applicable state forms for background checks; screen potential transfers for legal compliance, waiting periods, and possible straw purchases.
Safely acquire, dispose of, store, locate, clean, prepare, replenish, package, and ship firearms in accordance with company protocols and applicable laws and policies.
Safely check and clear firearms received from customers or by shipment, and mount accessories or optics to firearms.
Maintain an accurate firearms inventory and respond promptly to ATF or state firearm trace requests.
Provide firearm counter sales and customer service, as well as sales of other hunting merchandise.
Greet and acknowledge customers, assess their needs, recommend products, demonstrate products, and promote programs including CLUB membership, VOC, and in-store pickup.
Organize and maintain firearms in the retail store, including the gun counter, Fine Gun Room/Gun Library, and gun vault.
Maintain visual, cleanliness, stocking, facing, and merchandising standards, including opening and closing duties.
Set and maintain firearm advertisements, stay informed about advertised sales, and maintain pricing and signage.
Replenish products according to merchandising guidelines and assist with seasonal floor merchandise moves.
Participate in ongoing training on firearms and shooting products, shooting disciplines, systems, compliance, and selling skills.
Assist with training store outfitters when requested by the GM or Ops Support Regional Manager.
Keep the work area clean, neat, and stocked with supplies.
Follow company policies and procedures and perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.