Gun Vault Specialist

Bass Pro Shops•Niles, OH

About The Position

The Gun Vault Specialist is responsible for backroom processes related to firearms, including safe handling, regulatory compliance, acquisition and disposition, ATF-required ARMS records, and accurate firearms inventory. The role also provides firearms counter sales and customer service, along with floor and counter sales of other hunting merchandise. The specialist supports customers with product information and recommendations, maintains firearms and department presentation, and contributes to a safe, pleasant shopping experience. The position receives, records, audits, stores, prepares, replenishes, packages, and ships firearms in accordance with company policy and applicable federal, state, and local laws. It requires accurate completion of firearms and background-check paperwork, screening transfers for legality, and prompt responses to firearm trace requests. The specialist participates in ongoing product, compliance, systems, and sales training, and may assist with training other store outfitters. This is a full-time role with duties performed under general company policies and procedures, using independent judgment to address problems and recommend improvements.

Requirements

High school diploma or equivalent.
Two to four years of retail experience.
Must be at least 21 years of age.
Must be legally able to own and possess firearms under federal and state law.
Ability to safely handle firearms.
Ability to understand, recall, and follow complex compliance regulations and handle highly confidential information.
Knowledge of firearms, ammunition, ATF and state regulations, GCA ARMS, and firearm acquisitions and dispositions.
Ability to complete Form 4473 and state paperwork.
Experience or knowledge in inventory control.
Customer service and sales ability for firearms and other hunting merchandise.
Understanding of retail operations and computer use.
Ability to handle and stock merchandise.
Ability to walk, stand, lift up to 50 pounds, and perform computer work regularly.

Responsibilities

Receive and acquire incoming firearms, recording them in ARMS by close of business each day.
Verify firearm information against the firearm, its box, receiving documents, and manifests.
Dispose of firearms through shipments or transfers to licensed dealers or stores, and verify disposition data from Electronic 4473 to ARMS by close of business each day.
Conduct monthly firearms audits and maintain accurate inventory and ATF-required ARMS records.
Complete ATF and applicable state forms, conduct required screening for firearm transfers, and comply with background-check rules, waiting periods, and other applicable requirements.
Safely acquire, dispose of, store, locate, clean, prepare, package, ship, and replenish firearms according to company protocols and applicable laws.
Safely check and clear firearms received from customers or by shipment, and mount accessories or optics to firearms.
Provide firearms counter sales and customer service, as well as floor and counter sales of other hunting merchandise.
Greet and assist customers, evaluate their needs, recommend products, demonstrate products, and promote programs including CLUB membership, VOC, and in-store pickup.
Organize and maintain firearms in the retail store, including the Gun Counter, Fine Gun Room/Gun Library, and Gun Vault.
Maintain visual standards through restocking, remerchandising, cleaning fixtures, proper firearm-tag facing, and opening and closing duties.
Maintain cleanliness and supplies in the work area, department, and back room.
Set and maintain firearms advertisements, remain knowledgeable about advertised sales, and maintain pricing and signage.
Replenish products according to merchandising guidelines and assist with seasonal floor merchandise moves.
Respond promptly to ATF and state firearm trace requests.
Participate in ongoing firearms, shooting-product, shooting-discipline, systems, compliance, and selling-skills training.
Assist with training store outfitters as requested by the GM or Ops Support Regional Manager.
Follow company policies and procedures and perform other duties as assigned.