Gun Vault Specialist

Bass Pro Shops•Scarborough, ME

8d•$19 - $22

About The Position

The Gun Vault Specialist is responsible for backroom processes related to firearms, including safe handling, compliance with company and government regulations, firearm acquisitions and dispositions, maintaining the integrity of ATF-required ARMS records, and ensuring a complete and accurate firearms inventory. The role also provides firearm counter sales and customer service, along with floor and counter sales of other hunting merchandise. The specialist processes incoming and outgoing firearms, completes required records and forms, conducts monthly audits, and helps ensure firearm transfers comply with applicable federal and state requirements. The role includes safely storing, preparing, merchandising, replenishing, packaging, and shipping firearms; maintaining department presentation and cleanliness; and responding promptly to firearm trace requests. The position supports a positive customer experience by identifying customer needs, recommending and demonstrating products, and promoting programs. It also requires ongoing product, systems, compliance, and sales training, and may include assisting with training store outfitters. The specialist follows company policies and performs other duties as assigned.

Requirements

High school diploma or equivalent.
Two to four years of retail experience.
Must be at least 21 years old.
Must be legally permitted to own and possess firearms under federal and state law.
Ability to understand, recall, and follow complex compliance regulations and work with highly confidential information.
Customer service and sales skills for firearms and other hunting merchandise.
Ability to complete Form 4473 and state paperwork.
Knowledge of GCA, ARMS, and firearm acquisitions and dispositions.
Knowledge of firearms and ammunition, including applicable ATF and state regulations.
Knowledge and experience in inventory control.
Ability to handle firearms safely.
Retail and computer knowledge.
Ability to handle and stock merchandise.
Regularly walks, stands, lifts up to 50 pounds, and/or performs computer work; seldom or never sits.

Responsibilities

Receive and acquire incoming firearms in ARMS by the close of business each day, verifying firearm details against the box, receiving documents, and manifests.
Process firearm dispositions and verify disposition data transferred from Electronic 4473 to ARMS by the close of business each day.
Conduct monthly firearms audits.
Complete required ATF and state forms, screen firearm transfers for legality, comply with waiting periods and other state requirements, and help prevent straw purchases.
Safely acquire and dispose of firearms in accordance with company protocols and applicable laws and policies.
Complete company forms accurately; store, locate, clean, and prepare firearms for retail sale; replenish firearms on the sales floor; package and ship firearms lawfully; safely check or clear firearms; and mount accessories or optics.
Keep the work area clean, neat, and stocked with supplies.
Provide firearm counter sales and customer service, as well as floor and counter sales of other hunting merchandise.
Assist customers by identifying and evaluating their needs, recommending products, demonstrating products, and promoting programs such as CLUB membership, VOC, and in-store pickup.
Organize and maintain firearms in the Gun Counter, Fine Gun Room/Gun Library, and Gun Vault.
Maintain visual and cleanliness standards, including restocking, remerchandising, cleaning fixtures, facing firearm tags, and performing opening and closing duties.
Set and maintain firearm advertisements, remain knowledgeable about advertised sales, and maintain pricing and signage.
Replenish merchandise according to merchandising guidelines and assist with seasonal floor merchandise moves.
Respond promptly to ATF and state firearm trace requests.
Assist with training store outfitters as requested by the GM or Ops Support Regional Manager.
Maintain product expertise through ongoing training and follow company policies and procedures; perform other duties as assigned.