Gun Vault Specialist

Bass Pro Shops•Little Rock, AR

About The Position

The Gun Vault Specialist is responsible for backroom maintenance of processes related to firearms, including safe handling and compliance with company, state, and federal firearms regulations. The role acquires and disposes of firearms, maintains the integrity of ATF-required records in ARMS, and ensures a complete, accurate firearms inventory. It also provides firearm counter sales and customer service, along with sales of other hunting merchandise. The specialist greets and assists customers, provides product information and recommendations, and supports a pleasant and productive shopping experience. The position handles firearm receiving, acquisition, disposition, audits, required forms and background-check paperwork, safe storage and preparation for sale, replenishment, packaging and shipping, and responses to firearm trace requests. It also maintains department merchandising, pricing, signage, cleanliness, and inventory, and may assist with training other store outfitters. The specialist participates in ongoing product, systems, compliance, and sales training and performs other duties as assigned.

Requirements

High school diploma or equivalent.
Two to four years of retail experience.
Must be at least 21 years of age.
Must be legally able to own and possess firearms under federal and state law.
Ability to understand, recall, and follow complex compliance regulations and work with highly confidential information.
Customer service and sales skills for firearms and other hunting merchandise.
Ability to complete 4473 and state paperwork.
Knowledge of GCA, ARMS, and firearm acquisitions and dispositions.
Knowledge of firearms and ammunition, including applicable ATF and state regulations.
Knowledge and experience in inventory control.
Ability to handle firearms safely.
Understanding of retail operations and computer skills.
Ability to handle and stock merchandise.
Ability to regularly walk, stand, lift up to 50 pounds, and perform computer work; sitting is seldom or never required.

Responsibilities

Receive and acquire incoming firearms in the ARMS system by close of business each day, verifying firearm details against the firearm, box, receiving documents, and manifests.
Dispose of firearms shipped or transferred to licensed dealers or stores, and verify disposition data from Electronic 4473 into ARMS by close of business each day.
Conduct monthly firearms audits.
Complete ATF-required and applicable state forms, screen potential firearm transfers for legality, comply with waiting periods and state requirements, and help prevent straw purchases.
Safely acquire and dispose of firearms using company protocols; complete company forms accurately; store, locate, clean, and prepare firearms for retail sale.
Replenish firearms on the sales floor and package and ship firearms in accordance with applicable laws and company policy.
Safely check and clear firearms received from customers or by shipment, and mount accessories or optics to firearms.
Keep the work area clean, neat, and stocked with supplies.
Provide firearm counter sales and customer service, and sell other hunting merchandise; greet and assist customers, assess needs, recommend products, demonstrate products, and promote programs such as CLUB membership, VOC, and in-store pickup.
Organize and maintain firearms in the Gun Counter, Fine Gun Room/Gun Library, and Gun Vault.
Maintain visual and cleanliness standards, including restocking, remerchandising, cleaning fixtures, facing firearm tags, and performing opening and closing duties.
Set and maintain firearm advertisements, stay informed about advertised sales, maintain pricing and signage, and replenish products according to merchandising guidelines.
Assist with seasonal floor merchandise moves.
Respond promptly to ATF or state firearm trace requests.
Assist with training store outfitters when requested by the GM or Ops Support Regional Manager.
Maintain product expertise through ongoing training and follow company policies and procedures.