Gun Vault Specialist

Bass Pro Shops•Gainesville, FL

About The Position

The Gun Vault Specialist is responsible for backroom firearms processes, including safely handling firearms and complying with company, state, and federal regulations. The role acquires and disposes of firearms, maintains the integrity of ATF-required records and ARMS data, and keeps a complete and accurate firearms inventory. It also provides firearms counter sales and customer service, along with floor and counter sales of other hunting merchandise. The specialist supports a safe, compliant, and customer-focused shopping experience by processing firearm transactions and records, preparing and organizing firearms for sale, maintaining the sales area and back room, and helping customers choose products. The position also participates in ongoing product, systems, compliance, and sales training.

Requirements

High school diploma or equivalent.
Two to four years of retail experience.
Must be at least 21 years of age.
Must be legally permitted to own and possess firearms under federal and state law.
Ability to understand, recall, and follow complex compliance regulations and handle highly confidential information.
Customer service and sales skills for firearms and other hunting merchandise.
Ability to complete 4473 and state paperwork.
Knowledge of GCA, ARMS, and firearm acquisitions and dispositions.
Knowledge of firearms, ammunition, and applicable ATF and state regulations.
Knowledge and experience in inventory control.
Ability to safely handle firearms.
Understanding of retail operations and computer use.
Ability to handle and stock merchandise.

Responsibilities

Receive and acquire incoming firearms, enter them in ARMS by the close of business each day, and verify that firearm details match the firearm, box, receiving documents, and manifests.
Process firearm dispositions to licensed dealers or stores and verify that disposition data from the Electronic 4473 is entered in ARMS by the close of business each day.
Conduct monthly firearms audits.
Ensure proper completion of ATF and applicable state forms, screen firearm transfers for legality, comply with waiting periods and other state requirements, and prevent possible straw purchases.
Safely acquire and dispose of firearms in accordance with company protocols; complete required forms; store, locate, clean, and prepare firearms for retail sale; replenish firearms to the sales floor; package and ship firearms in accordance with laws and company policy; check and clear firearms received from customers or by shipment; and mount accessories or optics.
Participate in ongoing training covering firearms and shooting products, shooting disciplines, systems, compliance, and selling skills and techniques.
Keep the work area clean, neat, and stocked with supplies.
Provide customer service and sales support by identifying customer needs, recommending products, demonstrating products, and promoting programs such as CLUB membership, VOC, and in-store pickup.
Organize and maintain firearms in the retail store, including at the Gun Counter, Fine Gun Room/Gun Library, and Gun Vault.
Maintain visual and cleanliness standards through restocking, remerchandising, cleaning fixtures, facing firearm tags, and performing opening and closing duties.
Set and maintain firearm advertisements, stay knowledgeable about advertised sales, and maintain pricing and signage.
Replenish products on shelves according to merchandising guidelines and assist with seasonal floor merchandise moves.
Respond promptly to ATF or state firearm trace requests.
Assist with training store outfitters as requested by the GM or Ops Support Regional Manager.
Maintain product expertise through ongoing product knowledge training.
Follow company policies and procedures and perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.