Gun Library Internet Specialist

Bass Pro Shops•Oklahoma City, OK

About The Position

The Retail Internet Used Firearms Specialist creates accurate descriptions and high-quality images of the store’s used firearms and uploads them to the used firearm online website. The specialist maintains accurate, up-to-date online inventory, adding and removing firearms as they are acquired, disposed of, or transferred, while meeting company expectations for the percentage of firearms listed online. The role also supports used firearm sales through customer interactions by email, mail, telephone, and in person. The position evaluates, appraises, and purchases used firearms; acquires firearms into the bound book; and ensures customers receive proper payment. It initiates Form 4473 and performs final checks of applicable company, state, and federal forms before transfers. The specialist handles transactions and transfers in accordance with company policy and applicable law, including ATF, state, and local requirements, background checks, screening for legal transfers, waiting periods, and straw-purchase rules. Additional duties include assisting with firearm acquisition and receipt, completing company forms, conducting audits, mounting optics, safely checking and clearing firearms, and preparing firearms for retail sale. The specialist produces monthly online used-firearm sales audit reports, resolves customer issues, maintains department visual standards and housekeeping, performs opening and closing duties, and participates in ongoing product, compliance, systems, and selling-skills training.

Requirements

  • High school diploma or equivalent experience.
  • 0–2 years of experience.
  • Must be at least 21 years of age.
  • Ability to safely handle firearms and comply with company, state, and federal firearms regulations.
  • Ability to provide customer service by greeting, consulting, and assisting customers with merchandise and purchasing decisions.
  • Ability to operate a camera and computer to upload photographs and maintain descriptions.
  • Knowledge of purchasing firearms through work in the firearms industry or collecting firearms.

Responsibilities

  • Create accurate descriptions and capture high-quality images of used firearms; upload them to the online used-firearm website.
  • Maintain accurate, current online inventory by adding and deleting firearms as they are acquired, disposed of, or transferred, and meet company listing expectations.
  • Evaluate and purchase used firearms, enter them into the bound book, and ensure proper customer payment.
  • Initiate Form 4473 and check applicable company, state, and federal forms before firearm transfers.
  • Support used-firearm sales and provide customer service through email, mail, telephone, and in-person interactions.
  • Process firearm transactions efficiently in accordance with internal policies, procedures, and applicable law.
  • Produce monthly sales audit reports for online used-firearm activities.
  • Acquire and receive firearms in compliance with ATF, state, and local laws and company policies; complete required forms and screen transfers for legality, including applicable background checks, waiting periods, and straw-purchase requirements.
  • Assist with firearm audits, mount optics, safely check and clear firearms received from customers or by shipment, and prepare firearms for retail sale.
  • Evaluate and appraise used firearms using historical firearm knowledge and available resources.
  • Handle customer issues using sound judgment and problem-solving within the scope of the role.
  • Maintain visual standards through restocking, remerchandising, cleaning fixtures, and general housekeeping; maintain department and back-room standards, properly face firearm tags, and perform opening and closing duties.
  • Participate in ongoing training in firearms and shooting products, shooting disciplines, systems, compliance, and selling skills.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Dental benefits.
  • Vision benefits.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.
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