Gun Library Associate

Bass Pro Shops•Lehi, UT

About The Position

The Gun Library Associate evaluates and purchases used firearms, acquires them into the bound book, and ensures customers receive proper payment. The role delivers customer service by greeting and assisting customers, identifying their needs, and recommending merchandise. It also processes firearm transactions in accordance with company policies, procedures, and applicable laws. The associate initiates ATF Form 4473 with customers and conducts a final review of applicable company, state, and federal forms before firearms are transferred to customers. The position maintains department visual standards and merchandise presentation, including restocking, remerchandising, cleaning fixtures, general housekeeping, and opening and closing duties. It involves ongoing product, systems, compliance, and sales training. Local travel to purchase used firearms outside the store is required. Work is performed under general supervision, with occasional independent judgment in resolving problems and making recommendations about procedures, policies, and practices.

Requirements

High school diploma or equivalent experience.
Two to four years of experience.
Must be at least 21 years of age.
Ability to safely handle firearms.
Knowledge of purchasing firearms through work in the firearms industry or collecting firearms.
Good understanding of retail and computer knowledge.
Background in current firearms models.
Ability to appraise used firearms and determine their marketable value.
Strong work ethic and ability to multitask.
Ability to stand and/or walk throughout the shift and communicate with others throughout the shift.
Ability to repeatedly perform motions involving the wrists, hands, and/or fingers.
Ability to assess the accuracy, neatness, and thoroughness of assigned work.
Ability to occasionally operate machinery and/or power tools and ascend or descend ladders, stairs, or step stools.
Ability to work occasionally in noisy environments.
Ability to constantly lift and move objects up to 20 pounds and occasionally lift or move objects up to 50 pounds or more, using a team lift as needed.

Responsibilities

Evaluate, appraise, and purchase used firearms using firearms knowledge and available resources.
Acquire firearms in compliance with ATF, state, local, and company requirements, including completing required forms and screening transfers for legality, waiting periods, and potential straw purchases.
Ensure company forms are completed accurately and review applicable company, state, and federal forms before transferring firearms to customers.
Initiate ATF Form 4473 with customers and ensure proper payment for purchased firearms.
Maintain department and back-room standards through restocking, remerchandising, cleaning, housekeeping, proper firearm tag presentation, and opening and closing duties.
Participate in ongoing firearms, shooting products, systems, compliance, and selling-skills training.
Assist customers with buying decisions by identifying needs and recommending products.
Resolve customer issues using sound judgment and logic within the scope of the role.
Communicate the benefits of company programs to customers.
Travel locally outside the store to purchase used firearms.
Perform other duties as assigned.