PT Guitar Technician (Luthier) Store 461

Guitar Center•El Paso, TX

About The Position

As a Repair Tech (Guitar), you will provide maintenance and repair services for customer-owned instruments and assist with maintaining specific store inventory. You will help build and grow the business through a positive customer experience and quality work. Guitar Center’s mission is to develop and nurture lifelong musicians and help people experience the joy of creating music. The company emphasizes inclusive environments and putting customers first. Successful repair technicians demonstrate customer focus, initiative, a willingness to learn about products and store operations, and the ability to train and communicate techniques effectively. The role includes completing Guitar Center’s certification program to develop a foundational understanding of products and sales techniques.

Requirements

  • Skilled understanding of guitar repair.

Nice To Haves

  • Foundational product knowledge of Guitar Center products.

Responsibilities

  • Interact with customers and ensure a positive customer experience.
  • Service customer-owned instruments with a high level of craftsmanship.
  • Maintain store-owned gear as requested.
  • Complete warranty repair work.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to perform and return to their jobs after a tour.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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