Guest Transit Host 26/27
About The Position
Be one of the friendly faces helping guests get their day at the mountain started off right. As a Guest Transit Host at Mt. Hood Meadows, you’ll help create a smooth, welcoming experience from the moment guests arrive in the parking lot. You’ll keep shuttle lines organized, assist with safe loading and unloading, answer questions, and help guests navigate their way around the resort. You’ll work across multiple parking locations, communicating with guests, shuttle drivers, and other departments to keep transportation operations running safely and efficiently. You’ll monitor guest volumes, help manage shuttle lines and traffic flow, provide current resort information, and assist guests with whatever they need to get from the parking lot to the mountain. If you enjoy working with people, staying active, and thrive in a fast-paced outdoor environment, this is a great opportunity to be right in the middle of the guest experience. You’ll spend your days outside, working alongside a great Transportation team and helping thousands of guests get where they need to go, even when the snow is coming down.
Requirements
- Must be 18 years of age or older
- Strong attention to detail and the ability to multi-task effectively
- Ability to understand and follow directions
- Confidence working with a broad spectrum of guests
- Professional and respectful communication skills
- Must be able to work unsupervised
- Ability to stay calm in high pressure situations
- Ability to commit to working weekends and holidays during the winter season
Nice To Haves
- Knowledge of mountain operations and industry details
- Prior service industry experience
Responsibilities
- Keep shuttle lines organized
- Assist with safe loading and unloading of guests
- Answer guest questions
- Help guests navigate their way around the resort
- Communicate with guests, shuttle drivers, and other departments
- Monitor guest volumes
- Help manage shuttle lines and traffic flow
- Provide current resort information
Benefits
- Year-Round Housing Rentals. Subject to Availability
- Ski/Snowboard Season Pass for employees and qualifying dependents
- Gift your lift access to a family member
- Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
- Buddy Tickets (3 discounted tickets to share)
- Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
- Affordable Employee Daycare - ERDC Eligible
- Mountain Exchange Program (Ability to request free lift access to regional resorts)
- Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
- Special invites to Columbia Employee Store, Adidas, and other industry retailers
- Employee Assistance Program (EAP)
- Free Employee Transportation from Hood River & Sandy
- Summer Seasonal Job Connections with Local Businesses
- Access to Team Wellness Programs
- Team Appreciation Events/Dinners
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
