Guest Shuttle Attendant
About The Position
American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member. Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it’s a place where relationships grow, traditions thrive, and everyone is part of the community. Job Purpose Provide safe, efficient golf cart transportation for guests requiring assistance accessing upper-level areas of the clubhouse, while supporting front-of-house operations to deliver a seamless and elevated guest experience.
Requirements
- Strong guest service mindset with a professional and approachable demeanor
- Ability to safely operate a golf cart or similar small transport vehicle
- Comfortable assisting guests with varying mobility needs in a respectful and attentive manner
- Strong communication skills and situational awareness
- Ability to remain engaged during slower periods and pivot to support operational needs
- Valid driver’s license required
Responsibilities
- Transport guests via golf cart to and from the second-floor restaurant and clubhouse areas
- Assist guests with mobility needs in a safe, respectful, and professional manner (non-medical support)
- Monitor guest flow and proactively identify and assist guests who may require support
- Maintain cleanliness, organization, and operational readiness of the golf cart and surrounding areas
- Communicate effectively with host stand and management regarding guest needs, timing, and service flow
- Support host stand operations by greeting and directing guests as needed
- Assist with light operational tasks, including resetting menus, stocking supplies, and organizing entry areas
- Provide wayfinding and general guest assistance throughout the clubhouse
- Support event operations and peak service periods to maintain efficient guest flow
- Maintain awareness of overall guest experience and escalate concerns as appropriate
- Perform additional duties as assigned by management to support guest experience and clubhouse/restaurant operations
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
