Guest Services-Overnight Security

McMenamins • Tacoma, WA

5d

About The Position

McMenamins Elks Temple is hiring Guest Services Staff for a security position. Security personnel provide crowd control and security, protecting patrons, the stage, and band members during events, including setup and cleanup. They respond effectively to safety issues and crowd-control incidents while providing customer service. Duties may also include helping with band load-ins and loadouts, taking tickets for entry to the property, and assisting with catered or other special events in a customer-service capacity. The work can be physically demanding and requires mental agility, multitasking in a fast-paced, deadline-oriented environment, and the ability to work independently and as part of a team.

The stated schedule is Tuesday through Thursday, 6 p.m. to 2 a.m., and Friday, 7 p.m. to 3 a.m. The wage range is $18.00–$24.13. McMenamins is a family-owned company operating in Oregon and Washington, with locations ranging from neighborhood pubs to historic hotels. The company emphasizes community, art, history, music, food, drink, and fun, and welcomes individuals from diverse backgrounds.

Requirements

• Enjoy working in a busy, customer-service-oriented environment.
• Obtain and maintain a current City of Tacoma security permit.
• Be able to handle physically demanding work and demonstrate mental agility and effective multitasking in a fast-paced, deadline-oriented environment.
• Be able to work well independently and as a member of a team.
• Be available for a flexible schedule that may include swing shifts, days, evenings, weekends, holidays, and special events.

Nice To Haves

• Previous security experience; the employer is willing to train.

Responsibilities

• Provide crowd control and security during events.
• Protect patrons, the stage, and band members, including during event setup and cleanup.
• Maintain safety and respond effectively to safety issues and crowd-control incidents.
• Provide customer service.
• Assist with band load-ins and loadouts when asked.
• Take tickets from patrons entering the property.
• Work in a customer-service capacity at catered events or other special events when asked.

Benefits

• Employee discounts and perks, including $45 hotel rooms, 40% off bottles of wine, access to concerts, all-day happy-hour beverage pricing, 40% off McMenamins apparel and spa services, and shift food credits.
• Comprehensive insurance benefits for eligible employees, including vision, medical, dental, chiropractic, and alternative care.
• 401(k) plan with employer contribution for eligible employees.
• Paid Time Off (PTO).
• Opportunities to work at other locations, including the winery or concerts.
• Work-life balance emphasis.
• Fun team and positive work environment.
• Multiple career-path opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed